Inside Sales Executive

Company Description First Connect Worldwide LLC USA is a licensed freight brokerage company providing a full range of transportation and logistics services across the United States. The organization combines long-standing industry experience with a focus on high-quality, innovative shipping solutions. Professionally trained team members manage shipments of all sizes and destinations with safety, efficiency, and customer satisfaction as top priorities. Strong customer support and positive feedback have helped First Connect Worldwide become a top-rated logistics and transportation provider. The company is an active member of leading industry associations such as The Intermodal Association of North America, BlueBook, Transportation Intermediaries Association, and Transport and Logistics Counsel.
Role Description The Inside Sales Executive is a full-time, on-site role based in Noida. This position involves managing inbound and outbound sales calls, qualifying leads, and presenting logistics and freight solutions that meet customer requirements. The role includes generating new business opportunities, maintaining a robust sales pipeline, and following up with prospects to convert them into long-term clients. The Inside Sales Executive will collaborate closely with operations and customer service teams to ensure accurate quotes, timely updates, and smooth shipment execution. Daily responsibilities also include updating CRM records, preparing sales reports, and contributing to continuous improvement of sales processes and customer experience.
Qualifications

• Strong Inside Sales and Sales skills for managing inbound and outbound calls, negotiating, and closing deals.
• Experience in Lead Generation, including prospecting, qualifying opportunities, and maintaining a healthy sales pipeline.
• Excellent Communication and Customer Service skills to build relationships, handle inquiries, and address customer concerns effectively.
• Knowledge of transportation, logistics, or freight brokerage services is highly beneficial.
• Proficiency with CRM tools and basic office software for tracking leads and preparing reports.
• Ability to work in a fast-paced, target-driven environment with strong organizational and time-management skills.
• Bachelor's degree in Business, Marketing, Logistics, or a related field, or equivalent practical experience.
• Comfort with working regular on-site hours in Noida and collaborating with global teams.