Inside Sales Executive

Job Title: Inside Sales Executive

Location: Mumbai

Position Type: Full Time

About Us

DoubleTick is a mobile-first conversational CRM built on the official WhatsApp Business API, designed to unlock WhatsApp-led sales, marketing, and customer engagement at scale. It enables businesses to manage conversations through a centralized team inbox, automate workflows with chatbots and bot studio, and drive growth via bulk broadcasting and analytics. With features like WhatsApp Calling, commerce & cataloging, and role-based access, DoubleTick helps teams streamline operations and improve conversion efficiency.

Backed by Info Edge Ventures and BeeNext, the platform serves 10,000+ businesses across India and UAE in 100+ industries. Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations. For more details, check out our website: https://doubletick.io

About the Role

We are looking for enthusiastic and driven fresh graduates to join our sales team as Inside Sales Executives. This role is ideal for candidates who are passionate about sales, enjoy interacting with customers, and are eager to build a career in B2B SaaS sales. You will receive hands-on training and mentorship while working closely with experienced sales professionals.

Key Responsibilities

• Connect with prospective customers through calls, emails, LinkedIn, and WhatsApp.

• Understand customer requirements and introduce DoubleTick's solutions.

• Qualify leads and schedule product demonstrations with the sales team.

• Follow up with prospects and maintain regular communication throughout the sales cycle.

• Build and maintain a healthy sales pipeline.

• Update customer interactions and sales activities in the CRM.

• Work closely with the Sales and Marketing teams to achieve business goals.

• Meet daily, weekly, and monthly activity and sales targets.

• Stay updated on the company's products, industry trends, and competitor offerings.

Requirements

• Fresh graduates (2024, 2025, or 2026 pass-outs) are encouraged to apply.

• Excellent verbal and written communication skills.

• Strong interpersonal and relationship-building abilities.

• Confident, self-motivated, and eager to learn.

• Ability to handle customer conversations professionally.

• Basic knowledge of MS Office and CRM tools is an added advantage.

• Bachelor's degree in Business, Marketing, Commerce, Engineering, or any related field.

Why Work With Us

• Comprehensive Training – Learn B2B SaaS sales from experienced industry professionals.

• Career Growth – Clear progression to Senior Inside Sales Executive, Account Executive, and Sales Manager roles.

• Supportive Work Environment – Collaborate with a friendly, high-performing team.

• Performance-Based Incentives – Earn attractive incentives based on your achievements.

• Founder-Led Exposure – Work closely with the leadership team and gain startup experience.

• Exposure to AI-Powered Solutions – Learn about conversational CRM, WhatsApp automation, AI chatbots, and customer engagement technologies.