Inside Sales Executive - B2C

We are seeking a dynamic and results-driven Inside Sales Executive to manage B2C sales through

outbound calling for multiple events and programs. The ideal candidate will possess excellent

communication skills, a deep understanding of product features, and the ability to thrive in a

fast-paced environment. You will play a crucial role in converting leads, describing product offerings

effectively, and ensuring a superior customer experience across diverse campaigns.

Requirements:

Proven experience in B2C inside sales, preferably with outbound calling and multi-campaign

management

Exceptional verbal communication and active listening skills

Good understanding on the Sales process

Ability to clearly articulate product features and tailor messaging to different customer

segments

Comfortable working in a fast-paced, target-driven environment

Proficiency with CRM software and Microsoft Office applications.

Strong organizational skills and attention to detail

Self-motivated, goal-oriented, and able to work independently or as part of a team

Desired Skills

Telemarketing and outbound calling expertise

Customer relationship management.

Persuasion and negotiation.

Time management and multitasking.

Adaptability to handle multiple events/programs concurrently.

Responsibilities

Conduct proactive outbound calls to potential customers to promote and sell products,

events, and programs

Clearly and persuasively describe product features, benefits, and unique selling points to

customers

Understand and assess customer needs to recommend appropriate solutions and offerings

Manage calling campaigns for multiple events and programs simultaneously, ensuring timely

follow-ups and lead conversions

Achieve and exceed monthly and quarterly sales targets

Maintain accurate and detailed records of calls, interactions, and sales activities in the CRM

system

Collaborate with marketing and support teams to optimize campaign effectiveness and

customer satisfaction

Stay up-to-date with product knowledge, industry trends, and competitor offerings

Handle customer inquiries and objections professionally, ensuring a positive brand

experience

Participate in regular sales training and team meetings to share best practices and

strategies