Inside Sales Executive - B2C

Job Overview

We are looking for energetic and target-driven professionals who are passionate about B2C sales and customer engagement. The ideal candidate should be self-motivated, result-oriented, and comfortable working in a fast-paced inside sales environment.

Key Responsibilities

• Drive outbound inside sales activities to achieve monthly, quarterly, and annual sales targets.
• Identify opportunities for cross-selling and up-selling to existing customers.
• Build and maintain strong customer relationships to ensure high satisfaction levels.
• Generate references and expand the sales pipeline through existing customers.
• Understand customer requirements and provide feedback to improve products and services.
• Manage the complete customer lifecycle from pre-sales to post-sales support.
• Maintain accurate records of customer interactions using CRM tools and provide regular sales forecasts.

Required Skills & Qualifications

• 0–3 years of experience in inside sales or outbound calling.
• Strong communication and convincing skills with a consultative sales approach.
• Experience interacting with professionals and business executives for B2C products/services.
• Good understanding of business development activities, including lead generation and stakeholder engagement.
• Quick learner with the ability to understand concepts and products efficiently.
• Comfortable working with MS Excel and CRM platforms such as Salesforce.
• Strong analytical, presentation, probing, negotiation, and relationship management skills.

Functional Skills

• Account Management
• Sales & Negotiation
• Relationship Building
• Analytical Thinking
• Presentation & Communication Skills