Job Description

What this role is about

Your main goal is to turn property enquiries into site visits. You will call people who have shown interest in a property, understand what they are looking for, and book a visit to the project site. A buyer who visits the site is far more likely to buy, so every visit you bring in counts.

You will not need to close the final sale on your own. Once a buyer visits, our on-site sales team takes them through to booking, with you staying in touch where needed.

Key responsibilities

Call property leads from ads, portals, website enquiries and referrals, usually on the same day they come in.
Explain the project clearly: location, layout, price range, amenities and nearby landmarks.
Ask the right questions to understand each buyer's budget, preferred location and timeline.
Book site visits on a date and time that suits the buyer, and share the location and visit details by WhatsApp or SMS.
Send a reminder call or message a day before and on the morning of each visit to reduce no-shows.
Follow up with buyers who are not ready yet, and with those who have visited but not decided.
Record every call, outcome and next step in our CRM, and keep lead status up to date.
Share buyer feedback and common questions with the sales team so the pitch keeps improving.

Who we're looking for

Freshers or up to 2 years of experience in tele-calling, inside sales, customer support or any customer-facing role.
Graduate in any stream.
Comfortable speaking with strangers on the phone for most of the day.
Clear spoken Odia and Hindi, with working English.
Polite, patient and persistent when a buyer says call me later.
Basic smartphone and computer skills: WhatsApp, Google Sheets or Excel, and willingness to learn a CRM.
Able to work full-time from our Bhubaneswar office.

Good to have