Inside Sales Executive

Inside Sales Executive - JD

About us

Augnito is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere.

From the outset, Augnito was built in close partnership with clinicians, using human-centered design, to create an AI natural language processing engine to fit your needs – not the other way around. As a result, Augnito offers excellent support for a wide variety of clinical vocabulary and workflows and can halve your clinical reporting and admin time, increase revenue, prevent physician burnout, eliminate transcription waiting delays, and enable you to focus your energy on patient care – not documentation. Augnito is currently deployed at 300+ hospitals and health systems and has a growing presence in 20+ countries, including the US, UK and Canada.

What we are looking for:

You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You will monitor inside sales metrics and manage entire sales admin process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales.

Responsibilities:

• Manage end-to-end retail sales activities, including customer engagement and sales conversions for B2C clients
• Assist customers with product information, recommendations, and purchase decisions
• Drive customer success initiatives such as onboarding, relationship management, engagement, and account renewals
• Build and maintain strong customer relationships to enhance retention and satisfaction
• Coordinate with internal teams to ensure smooth customer support and issue resolution
• Maintain accurate records of customer interactions and sales activities
• Support achievement of sales targets and business goals

Requirements:

• 1-2 years experience in a similar field
• Passionate mind-set to hunt and onboard new clients
• Excited to work in a dynamic and fast paced start-up environment and be ready to take on the challenges.
• Possess excellent negotiation and persuasive skills
• Experience of using CRM tools like Hubspot etc
• Excellent interpersonal and team management skills
• Proactive and self-motivated. Action bias with a strong sense of urgency