Inside Sales Associate

About Us:

Teabox isn't just another tea company — we're a freshness revolution. We source directly from 150+ estates across India, often getting the finest teas within hours of production. With cutting-edge cold storage and dehumidifying tech, we lock in every note of aroma and flavor. The scoreboard 5 billion+ cups delivered to 125+ countries. We're building a premium, home-grown Indian tea brand from THE SOURCE — and we're doing it from Siliguri, the heartland of Indian tea.

About the Role:

This is not your typical inside sales role. At Teabox, you will have the opportunity to help build and scale India's first inside sales engine for Sammvaad while contributing to the growth of one of India's fastest-growing tea brands.

You will do more than convert leads — you will influence how we sell, where we focus, how we engage customers, and what drives conversion. If you enjoy taking ownership, experimenting, and creating impact, this role gives you the opportunity to shape the playbook from day one.

As the opportunity grows, there may also be chances to step beyond the desk — meeting customers, hosting conversations, participating in events, and building stronger business relationships offline.

Roles & Responsibilities:

• Own inbound and outbound sales conversations and convert qualified leads into customers.
• Build and maintain a healthy sales pipeline with strong follow-through.
• Drive repeat purchases from existing customers and implement strategies to grow month-on-month sales consistently.
• Track and improve key metrics including repeat rate, customer lifetime value, and monthly revenue growth.
• Experiment with outreach, engagement, and conversion approaches to improve outcomes.
• Identify customer insights and recommend ways to improve acquisition and retention.
• Collaborate with Marketing and cross-functional teams to unlock growth opportunities.
• Drive customer engagement initiatives and help shape incentive strategies.
• Consistently achieve and exceed sales and conversion targets.
• Contribute to building scalable sales processes for future growth.

Requirements:

• Minimum 1 year of experience in Inside Sales / B2B Sales / Business Development.
• Experience managing inbound and outbound calling.
• Demonstrated ability to grow repeat business and achieve consistent month-on-month sales growth.
• Strong communication, persuasion, and relationship-building skills.
• Comfortable operating in a target-driven and fast-moving environment.
• Entrepreneurial mindset with a bias for action and ownership.

Who Will Thrive Here:

• People who love talking to customers and closing deals.
• Builders who enjoy creating processes, not just following them.
• High-energy individuals who want to grow with the business.
• Professionals excited by ownership, collaboration, and visible impact.

If building, selling, experimenting, and growing sounds exciting to you — this role is for you.