Inside Sales Associate

About Resolute.AI 

Resolute.AI is an integrated digital health and wellness platform focused on precision wellness, continuous virtual care, and digital therapeutics. 

We deliver personalised, technology-enabled health journeys designed to help individuals achieve better health outcomes. Our multidisciplinary team brings together clinicians, engineers, data scientists, practitioners, and behavioural experts to create holistic and outcome-driven healthcare solutions. 

About the Role 

We are looking for an enthusiastic, target-oriented, and customer-focused Inside Sales Executive to join our growing team in Bengaluru. 

The role involves connecting with prospective customers through outbound calls, understanding their requirements, explaining our health and wellness solutions, and converting qualified leads into consultations and sales. 

The ideal candidate should be confident communicating with customers, comfortable working with sales targets, and skilled at handling objections and follow-ups. 

Key Responsibilities 

• Make outbound calls to prospective customers from assigned leads. 
• Understand customer needs and provide relevant information about Resolute.AI's health and wellness services. 
• Effectively communicate the value and benefits of our services. 
• Qualify leads based on customer requirements and suitability. 
• Convert qualified leads into consultations, appointments, and sales. 
• Follow up consistently with interested and potential customers. 
• Handle customer queries, concerns, and objections professionally. 
• Build trust and maintain positive customer relationships throughout the sales journey. 
• Maintain accurate records of calls, follow-ups, lead status, and conversions in the CRM. 
• Achieve daily, weekly, and monthly calling and sales targets. 
• Coordinate with clinical and operations teams to ensure a smooth customer onboarding experience. 
• Stay updated on products, services, campaigns, and offers. 
• Share customer feedback and market insights with the team to improve the sales process. 

Candidate Profile 

• Bachelor's degree in any discipline. 
• 1–2 years of experience in Inside Sales, Business Development, or Customer Sales. 
• Excellent verbal communication and interpersonal skills. 
• Good command of English and at least one regional language such as Kannada, Hindi, Tamil, or Telugu. 
• Strong persuasion, negotiation, and objection-handling skills. 
• Comfortable making a high volume of outbound calls. 
• Target-oriented with a strong focus on lead conversion and revenue generation. 
• Good follow-up and relationship-management skills. 
• Basic knowledge of MS Office and CRM systems. 
• Positive attitude, self-motivated, and comfortable working in a fast-paced environment. 

Preferred Experience 

Candidates with experience in the following sectors will be preferred: 

• HealthTech / Healthcare 
• Hospitals / Clinics 
• Diagnostics 
• Wellness / Fitness 
• Health Insurance 
• Pharmaceuticals 
• Consumer Services 
• SaaS / Technology 

Experience in B2C sales, outbound sales, lead conversion, or consultation-based selling will be an added advantage. 

Key Skills 

• Inside Sales 
• Tele Sales 
• Outbound Calling 
• Lead Generation & Qualification 
• Lead Conversion 
• Customer Relationship Management 
• Objection Handling 
• Follow-up Management 
• Negotiation & Persuasion 
• CRM Management 
• Target Achievement 
• Customer Communication 

What We Offer 

• Competitive salary and employee benefits 
• Performance-based incentives 
• Career growth opportunities in a rapidly growing HealthTech company 
• Comprehensive product and sales training 
• Supportive and collaborative work environment 
• Opportunity to work in the growing digital health and wellness industry 

Who Would Be a Good Fit 

We are looking for someone who enjoys speaking with customers, is comfortable with sales targets, follows up persistently, and is motivated by converting conversations into business opportunities. 

If you are confident, customer-focused, and passionate about building a career in sales, we would love to hear from you.