Inside Sales Associate

Company Description Infinity Learn, a protege of Sri Chaitanya in the Edtech space, is focused on transforming the digital learning landscape for learners and educators. Guided by a digital-first approach and experienced education leaders with over 36 years in the domain, the company designs solutions that address diverse learner needs and aspirations. Infinity Learn leverages decades of classroom and curriculum expertise to enhance outcomes for both teachers and students. Its product suite includes online live classes, self-paced recorded modules, online mock tests, and a 24x7 doubt-clearing app, offering a comprehensive learning ecosystem for exam preparation and continuous learning.
Role Description This is a full-time, on-site Inside Sales Associate role based in Noida. The Inside Sales Associate will engage with prospective learners and their families via calls, messages, and online channels to understand their learning goals and recommend suitable Infinity Learn programs. Responsibilities include managing the end-to-end sales cycle, from lead qualification and product explanation to closure and post-enrollment follow-up. The role involves maintaining accurate records in the CRM, coordinating with academic and operations teams, and ensuring a smooth onboarding experience. The Inside Sales Associate will also work towards sales targets, provide timely feedback on customer needs, and contribute to continuous improvement of sales processes.
Qualifications

• Candidates should possess strong Inside Sales skills, including consultative selling and handling the complete sales cycle.
• Candidates should possess skills in Customer Service and Customer Satisfaction, with the ability to build trust and maintain long-term relationships.
• Candidates should possess Lead Generation capabilities, including prospecting, qualifying leads, and nurturing them effectively.
• Candidates should possess Account Management skills to manage enrolled learners accounts, track renewals, and identify upsell opportunities.
• Strong communication and interpersonal skills, with fluency in English and Hindi.
• Comfort with using CRM tools, spreadsheets, and online communication platforms.
• Goal-oriented mindset with the ability to work with monthly and quarterly targets.
• Prior experience in Edtech or education sales is an advantage; a bachelor's degree in any discipline is preferred.