inside sales associate (EDTECH)

Role Description The Inside Sales Associate (EdTech) role is a full-time, on-site position based in Bengaluru. The role involves engaging with prospective learners and institutional clients, conducting outreach via calls, emails, and online demos, and presenting EdTech products and services clearly and persuasively. The associate will qualify leads, understand customer requirements, and recommend suitable learning solutions to drive conversions and meet sales targets. Daily tasks include maintaining accurate records in CRM systems, following up on leads, coordinating with marketing and academic teams, and ensuring a positive customer experience throughout the sales cycle.

Qualifications

• Candidates should possess strong Inside Sales skills, including handling inbound and outbound calls and closing sales in a structured environment.
• Candidates should possess Customer Service and Customer Satisfaction skills, with the ability to listen actively, address concerns, and build trust.
• Candidates should possess Lead Generation and prospecting skills, including identifying potential customers and nurturing relationships.
• Candidates should possess Account Management skills, with the ability to manage ongoing relationships and support repeat business.
• Additional beneficial qualifications include familiarity with EdTech products or education services, proficiency with CRM tools, clear verbal and written communication, and strong negotiation and presentation abilities.
• A bachelor's degree in any discipline is preferred, along with a demonstrated ability to work in a target-driven environment and collaborate effectively with cross-functional teams.