The Inside Sales Advisor is responsible for driving sales growth by engaging with potential customers through various communication channels. This role requires a proactive approach to identify customer needs, provide solutions, and close sales while maintaining a high level of customer satisfaction.
Duties and Responsibilities
- Engage with potential customers via phone, email, and other communication channels to generate sales leads.
- Conduct product presentations and demonstrations to prospective clients.
- Develop and maintain strong relationships with customers to ensure repeat business.
- Collaborate with the sales team to achieve monthly and quarterly sales targets.
- Provide feedback to management on customer needs and market trends.
- Train and mentor junior sales team members as needed.
Qualifications and Requirements
- 1-10 years of experience in inside sales or telesales.
- Proven track record of meeting or exceeding sales targets.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with CRM software and sales tools.
Key Competencies
- Excellent negotiation and closing skills.
- Strong problem-solving abilities.
- Ability to adapt to changing market conditions.
- Time management and organizational skills.
- Customer-focused mindset.
Performance Expectations
- Achieve individual sales targets on a monthly and quarterly basis.
- Maintain a high level of customer satisfaction and retention.
- Provide regular reports on sales activities and outcomes to management.
Salary and Benefits
Competitive salary commensurate with experience, along with performance-based bonuses. Benefits include health insurance, retirement plans, paid time off, and opportunities for professional development.
