Roles & Responsibilities
A role that involves providing technical support for IT infrastructure, including desktop/laptop preparation. This role requires experience with troubleshooting and resolving Hardware issues.
Desktop management
Printer Installation & configuration,
Window Operating System Installation & configuration,
Antivirus installation & management and Software installation & configuration.
Address user tickets regarding hardware, software, and networking
Troubleshoot hardware related issues.
Troubleshoot Wi-Fi and Internet issues.
Experience
Skills
- Primary Skill: Infrastructure Support
- Sub Skill(s): Infrastructure Support
- Additional Skill(s): Windows Desktop, System Administrator, AD DC DHCP DNS, Infrastructure Support L1, Managed Services-L1 Support, Computer Fundamentals
About The Company
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krakw, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
