Job posting for Messe Muenchen India
Job Title: Infrastructure Manager
Location: Andheri, Mumbai
Experience: 6-8 years of experience
About the Company:
Messe München is a global trade fair organizer with 60+ years of experience, hosting 200+ events worldwide at ICM – International Congress Center München.
Its Indian subsidiary, Messe Muenchen India Pvt. Ltd. (founded in 2007), organizes 25+ B2B trade fairs across industries, connecting businesses, showcasing innovations, and enabling networking. Headquartered in Mumbai, it operates across major Indian cities.
Role Summary:
The Infrastructure Manager oversees the end-to-end hardware lifecycle, network stability, and integrated communication systems, ensuring uninterrupted business continuity across the organization.
Roles and Responsibilities (including but not limited to):
- Hardware Lifecycle Management: Provide end-to-end oversight of the laptop ecosystem, including procurement, OS imaging (configuration), and deployment for both new hires and existing staff.
- Support & Maintenance: Serve as the primary point of contact for hardware diagnostics, component upgrades, and peripheral troubleshooting. Coordinate repairs and lifecycle maintenance to minimize employee downtime.
- Inventory Control: Maintain a rigorous log of all company assets, including serial numbers, warranty status, and software assignments.
- Server Maintenance: Manage on-site or cloud servers, ensuring regular backups, security patches, and 99.9% uptime.
- Connectivity: Monitor and optimize office Wi-Fi, LAN, and Firewall settings to ensure high-speed, secure internet access.
- Data Security: Maintain a secure computing environment by managing antivirus software and enforcing data encryption standards in alignment with data protection policies and client requirements.
- Telephony: Manage the office EPABX system, telephone extensions, and VOIP configurations.
- AV/VC Management: Set up, troubleshoot, and maintain audio-visual equipment for conference rooms and company events like townhall.
- SaaS Management: Oversee the administration and licensing lifecycle for enterprise platforms, including M365, Zoho, SAP B1, Google Workspace, and various CRM tools and internal portals.
- Identity Management: Administer user lifecycles (onboarding/offboarding). Manage backups and permissions for Exchange, OneDrive, and SharePoint, including the oversight of security credential and folder-level access.
Candidate Requirements:
- A minimum of 6- 8 years of experience in IT Support or Infrastructure Management.
- Expert knowledge of Windows/Mac OS, laptop hardware, and server architecture.
- CCNA (Networking) or Microsoft Certified Solutions Associate (MCSA) is a plus.
- AZ-104 Azure Administrator Associate certification is a plus
- A proactive attitude toward fixing technical glitches before they impact business.
