Infrastructure Engineering Senior Engineer

Overview

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet

Job Title: Infrastructure Engineering Senior Engineer

Location: Chennai

Work Type: Hybrid (4 Days work From Office)

Position Description

• The Analytics Service team drives the system planning, engineering, and operations behind the client's enterprise analytics and Big Data solutions.
• Our platforms empower teams globally - including Product-Driven Organizations (PDOs), IT service delivery partners, and the Global Data Insights and Analytics (GDIA) team to build mission-critical, line-of-business applications accessed directly by our end-user community.
• We support robust, enterprise-scale platforms - such as Power BI, QlikSense, Alteryx, WebFOCUS, Business Objects, Looker Studio, and more - that are critical to the client's rapidly evolving analytics needs.
  
  

Position Duties

• Platform Engineering & Operations: Drive the day-to-day operations of our analytics platforms-monitoring performance, managing user/group and content security, and rapidly troubleshooting server and product issues.
• Customer-Focused Solutions: Collaborate with team members and stakeholders, such as Enterprise Architecture, to gather requirements and deliver highly engineered, scalable solutions.
• Continuous Improvement: Innovate by developing new tools, automations, and processes to maximize the effectiveness and adoption of our technology stack.
• Documentation: Create and maintain clear, modern documentation for daily processes, installations, and operational procedures (Run Books, Operational Manuals, Knowledgebase articles, etc.).
• Infrastructure Support: Provide expert L2/L3 infrastructure support to users and Operations teams, championing ITIL best practices for Request, Incident, Change, Event, and Problem Management.
• Vendor Collaboration: Partner directly with platform vendors to facilitate and resolve complex, escalated issues.
• Future-Proofing: Evaluate, engineer, and operate both current and next-generation analytics platforms to ensure they meet enterprise infrastructure standards.
• About the Role This position is a key Engineering and Operations role within the Descriptive Analytics team.
• You will be responsible for the engineering, operations, and optimization of our core reporting and visualization platforms hosted in Azure, the Google Cloud Platform, and the client's enterprise data centers.
• Familiarity with Agile development methodologies and modern delivery concepts, including GitHub, VS Code, CI/CD, Terraform, and pipelines.
• Helpful: Knowledge of internal client's tools, frameworks and concepts such as GRC, EAA, OSP Process, and Service Now.
  
  

Skills Required

• alteryx
  
  

Skills Preferred

• Cloud Infrastructure Power BI, QlikSense, Alteryx, WebFOCUS, Business Objects, Looker Studio are the platforms we support.
• System Administration: Proven track record managing large-scale, multi-tenant environments.
• AI Fluency: We leverage powerful AI engines, agents, and assistants every day to accelerate our work.
• You must be comfortable using these tools and possess the critical thinking
  
  

Skills Required To Evaluate

• AI-generated responses for correctness, context, and appropriateness.
• Problem Solving: Strong analytical and troubleshooting skills with a knack for solving complex infrastructure puzzles.
• Communication: Excellent written and verbal communication skills, with the ability to coordinate seamlessly with everyone from product vendors and internal client's teams.
• Product Lifecycle: Solid understanding of the Product Life Cycle (release cadences, service packs, upgrades, etc.).
  
  

Experience Required

• Senior Engineer Exp: Proficient In 2 coding lang. or adv. Prac. in 1 lang.; guides. 10+ years in IT; 8+ years in development
  
  

Experience Preferred

• Position Qualifications Experience: hands-on experience engineering and managing application platforms that run on Windows Server.
• System Administration: Proven track record managing large-scale, multi-tenant environments.
• AI Fluency: We leverage powerful AI engines, agents, and assistants every day to accelerate our work.
• You must be comfortable using these tools and possess the critical thinking skills required to evaluate AI-generated responses for correctness, context, and appropriateness.
• Problem Solving: Strong analytical and troubleshooting skills with a knack for solving complex infrastructure puzzles.
• Communication: Excellent written and verbal communication skills, with the ability to coordinate seamlessly with everyone from product vendors and internal client's teams.
• Product Lifecycle: Solid understanding of the Product Life Cycle (release cadences, service packs, upgrades, etc.).
  
  

Education Required

• Bachelor's Degree
  
  

Education Preferred

• Bachelor's Degree
  
  

Additional Details

• Experience Preferred Security: Implementing and maintaining security measures for the data management platforms, including access control, data encryption, and vulnerability management.
• Performance Optimization: Continuously monitoring and optimizing the performance of the platforms, identifying and resolving bottlenecks.
• Automation: Developing and implementing automation scripts and tools to streamline tasks and reduce manual effort.
• Collaboration with Other Teams: Working closely with other teams, such as data scientists, data analysts, data engineers and other business stakeholders, to understand their needs and ensure the platforms meet their requirements.
• The Client Experience: Previous hands-on experience working at the client's Company with Analytics products is a plus.
  
  

TekWissen® Group is an equal opportunity employer supporting workforce diversity.