Infrastructure Engineer

Job Title: Compute, VMware, and Linux Engineer – Level 3

Location: Bangalore, Karnataka, India

Work: Full Time

Salary: ₹15,00,000/ Yearly

Job Description:

• Acts as a senior technical expert in Compute infrastructure, VMware virtualization, and Linux-based operating systems, providing advanced support and strategic guidance.

• Leads complex troubleshooting, root cause analysis, and performance tuning across enterprise environments.

• Provides architectural input and contributes to the design and implementation of infrastructure solutions.

• Supports transition and transformation initiatives, including migrations, upgrades, and automation efforts.

• Ensures compliance with ITIL processes and industry best practices.

• Acts as a technical liaison between internal teams, customers, and third-party vendors.

• Mentors junior engineers and contributes to knowledge sharing and process improvement.

Eligibility & Qualification:

• Bachelor's degree in Engineering, Computer Science, or equivalent.

• Experience: Minimum 7+ years in Linux/Unix systems administration, VMware virtualization, and enterprise compute environments.

• Expertise in Compute products, preferably HPE solutions such as Synergy or ProLiant is preferred.

• Certifications: RHCE (mandatory), RHCA or equivalent advanced certifications with Serviceguard as HA is preferred.

VMware VCP or equivalent certification that includes VMware SRM and Horizon is highly desirable.

• ITIL Foundation certification preferred.

• Experience in leading technical teams or projects is a plus.

• Willingness to work in a 24x7 support environment, including on-call rotations.

Key Responsibilities:

• Lead resolution of critical incidents and escalations, ensuring minimal business impact.

• Perform in-depth analysis of system logs, kernel dumps, and performance metrics.

• Design and implement automation for routine tasks using Ansible, Shell, Python, etc.

• Lead patch management, vulnerability remediation, and compliance reporting.

• Maintain and implement high availability (HA) and disaster recovery (DR) solutions.

• Conduct capacity planning, performance tuning, and infrastructure optimization.

• Own and drive problem management processes, including RCA documentation and preventive measures.

• Participate in Change Advisory Boards (CAB) and lead complex change implementations.

• Maintain and audit CMDB for accuracy and completeness.

• Provide technical leadership in customer meetings and strategic planning sessions.

Must Have:

• Deep expertise in HPE Compute platforms (C7000, Synergy, Virtual Connect, ProLiant).

• Advanced Linux administration (RHEL, SUSE) including kernel tuning, system hardening, and troubleshooting.

• Strong virtualization experience in VMware (vSphere, SRM, Horizon), KVM, and Hyper-V.

• Proficient in VMware infrastructure management: VM lifecycle operations, cluster management, performance monitoring, capacity planning, patching, backup/restore, and snapshot handling.

• Skilled in analyzing logs (VM-support, HPSreport, SOSreport) and performing root cause analysis.

• Solid understanding of storage technologies (SAN/NAS/DAS) and protocols (FC, iSCSI, FCoE).

• Experience with Red Hat Satellite, SUSE Manager, and patch lifecycle management.

• Expertise in HA/DR solutions using Serviceguard, Pacemaker, and Linux clustering.

• Familiarity with networking fundamentals (VLANs, MTU, flow control) and troubleshooting.

• Strong scripting and automation skills using Bash, Python, and Ansible.

• Excellent communication, documentation, and customer engagement skills.

Good to Have:

• Experience with cloud platforms (AWS, Azure, GCP) and hybrid cloud integration.

• Familiarity with Infrastructure as Code (IaC) tools like Terraform.

• Knowledge of REST APIs, PowerShell, and database systems (PostgreSQL, MySQL).

• Exposure to containerization (Docker, Podman) and orchestration (Kubernetes).

• Experience in DevOps practices and CI/CD pipelines.

• Ability to deliver internal training and mentor junior engineers.

• Proven track record of driving continuous improvement and innovation.