Infrastructure Engineer

Role: Infrastructure Engineer

Location: Chhatrapati Sambhajinagar / Mumbai / Nashik, MH

Employment Type: Full-Time with Quanta Systems Technologies LLP (Quantum Integrators)

Shift Time: The candidate should be flexible to work in rotational shifts between 7:00 AM and 11:00 PM IST, based on business requirements.

Notice Period: Immediate joiner(Or less notice period, not more than 30 days)

**The candidate should be available on call during weekends to provide support as needed.

Job Description:

2–3 years of experience in IT infrastructure, network, desktop, or helpdesk support.

Technical Skills

• Windows 10/11 Installation, Configuration & Troubleshooting
• Basic Windows Server Administration
• Active Directory User Management
• DHCP & DNS Troubleshooting
• Microsoft Office 365 Support
• Printer, Scanner & Peripheral Support
• Laptop/Desktop Hardware Troubleshooting
• Network Troubleshooting (LAN/WAN)
• Wi-Fi Support
• Switch & Router Basic Configuration
• CCTV Monitoring & Basic Administration
• IT Asset Management
• Software Installation & Patching
• Antivirus Management
• Backup & Restore Operations
• ITSM/Ticketing Tools (ServiceNow, ManageEngine, Freshservice, Jira, etc.)
• Remote Support Tools

Soft Skills:

• Good Communication Skills
• End User Support
• Problem Solving
• Documentation Skills
• Teamwork
• Time Management

Experience Requirements:

• Minimum 3 Years of IT Infrastructure Support Experience
• Experience in Desktop Support, Network Support, and User Administration
• Experience handling IT incidents and service requests through an ITSM tool
• Experience supporting multiple locations/users is preferred