Infra Tech Support Practitioner

Project Role : Infra Tech Support Practitioner

Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills : DevOps

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Job Title: Lead DevOps Automation Engineer

Summary

As a Lead DevOps Automation Engineer, you will drive the strategic development of infrastructure automation across multiple environments. You will own the architecture of automation pipelines, lead cross-functional collaboration, and ensure adoption of DevOps best practices. You will also be responsible for governance, process optimization, and coaching team members in complex Linux and hybrid infrastructure environments.

Roles & Responsibilities

• Architect automation frameworks and reusable modules using Ansible and Python.
• Lead design discussions, requirement gathering, and solution delivery for automation projects.
• Perform performance tuning, capacity planning, and secure scripting practices.
• Collaborate with cloud, security, and application teams to automate full-stack operations.
• Define KPIs for automation success and measure impact.
• Lead a small team of DevOps engineers, plan training and development tracks.
  
  

Professional & Technical Skills

• Must Have Skills:
• Expert-level experience in Ansible, Python, PowerShell/Shell, and Linux.
• Strong leadership in infrastructure automation and DevOps practices.
• Good To Have Skills:
• Experience with CI/CD orchestration, infrastructure-as-code, and cloud-native tooling.
• Exposure to security/compliance automation and enterprise-scale deployments.
• Create Service Now Workflows
• Basic knowledge of Gen AI
  
  

Additional Information

• Minimum 7 years of automation/DevOps experience with leadership exposure.
• Location: Noida office or client site as needed (flexible/hybrid role).
• 15 full-time years of formal education required.
• Leadership certifications or cloud/DevOps credentials are highly desirable.
• AI Powered Tech Talent