Key Responsibilities
1. System Administration
- Install, configure, and maintain Windows/Linux servers
- Monitor system performance, uptime, and availability
- Perform regular system updates, patches, and maintenance
- Manage user accounts, permissions, and access controls
2. Network Management
- Maintain and troubleshoot LAN/WAN and Wi-Fi networks
- Configure and manage routers, switches, firewalls, and VPNs
- Monitor network performance and resolve connectivity issues
3. Technical Support
- Provide IT support to employees for hardware and software issues
- Install and configure desktops, laptops, printers, and peripherals
- Troubleshoot system and application problems
4. Data Security & Backup
- Implement backup and disaster recovery plans
- Ensure data security and system protection
- Monitor for security threats and vulnerabilities
5. Infrastructure Management
- Maintain IT infrastructure including servers, storage, and data centers
- Ensure proper functioning of UPS and backup systems
- Assist in IT upgrades and system improvements
6. Documentation & Compliance
- Maintain system documentation, logs, and SOPs
- Ensure compliance with IT policies and standards
- Assist in audits and reporting
Qualifications & Skills
Education
- Bachelor's degree in Computer Science, IT, or related field
Experience
- 1–4 years of experience in system administration or IT support
Technical Skills
- Knowledge of Windows Server and/or Linux
- Networking concepts (TCP/IP, DNS, DHCP)
- Experience with virtualization (VMware, Hyper-V)
- Basic cybersecurity knowledge
- Familiarity with cloud platforms (AWS, Azure – optional)
