Information Technology Support Specialist

Filling this form is essential to submit the application - https://forms.gle/u3DHR3APTBxUfF9z5

Company Description

GrowIT Technologies LLC is a USA-based, women-owned, AI-driven technology company specializing in next-generation digital products and enterprise solutions. Committed to empowering organizations, GrowIT helps clients scale innovation, adopt advanced technologies, and achieve measurable business outcomes. We prioritize delivering value through enhancing customer experience, improving operational efficiency, and driving the adoption of Artificial Intelligence (AI) and Generative AI (GenAI). Our mission extends to expanding access to a global talent pool and strengthening quality, governance, and regulatory compliance for our clients.

Role Description

This is a full-time and remote position for an Information Technology Support Specialist. The role involves providing technical support and troubleshooting for users, managing desktop computer systems, and maintaining the overall functionality of IT operations. The Specialist will also address help desk requests and ensure timely resolution of IT-related challenges to support the organization's goals.

Qualifications

• Strong Technical Support and Troubleshooting skills
• Experience with Desktop Computers and related hardware
• Proficiency in core Information Technology systems and tools
• Proven ability to handle Help Desk Support issues effectively
• Strong problem-solving and communication skills
• Ability to work independently in a remote environment
• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred
• Certification in relevant IT fields (e.g., CompTIA, ITIL) is a plus

How to Apply

• Use the Easy Apply Button
• Fill this google form - https://forms.gle/u3DHR3APTBxUfF9z5
• Failure to do so will automatically result in rejection of the application
• Follow LinkedIn page of GrowIt for further updates