Information Technology Service Management Consultant

About Company :

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

About Client:

Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines.

Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineeringreflecting its strategic commitment to driving innovation and value for clients across industries.

Job Title: ServiceNow -HRSD & ATF

Location: Pune

Experience: 5+ Years

Job Type : Contract to hire.

Notice Period: Immediate

Mandatory Skills: Need resource with ATF & HRSD

Key Responsibilities:

• Need resource with ATF & HRSD
• High proficiency and 4+ years of development and technical experience in serviceNow with HRSD domain.
• Strong experience in user centric design / UX design
• Strong knowledge of ServiceNow ATF.
• Design, develop, and improve the digital products and technology services we provide to our internal clients and employees.
• Apply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deployment.
• Ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements.
• Build observability into our solutions to monitor production health, help to resolve incidents, and remediate the root cause of risks and issues.
• Continuously up-skill, learn new technologies and practices, reuse strategic platforms and standards, evaluate options, and make decisions with long-term sustainability in mind.

Qualifications:

• Bachelors degree in engineering and related field.

Seniority Level

• Mid-Senior level

Industry

• IT Services and IT Consulting

Employment Type

• Contract

Job Functions

• Business Development
• Consulting