About Company:-
Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.
Job Title: Servicenow Developer
Location:-Pan India
Work Mode: Hybrid
Experience: 7+ yrs.
Job Type : Contract to hire.
Notice Period:- Immediate joiners.
Job Description:-
- Lead ServiceNow development in implementing solutions for AI Applications Testing
- Implement Now Assist and Conversational AI Virtual Agent to enhance self service and reduce manual workload
- Develop and maintain AI driven observability solutions deriving insights from logs metrics and traces
- Create RESTSOAP API integrations between ServiceNow and external AIML platforms observability tools and enterprise apps
- Design end to end workflows across AI Testing domain to test AI powered applications Conversational Interfaces Agentic workflows Traditional ML models and etc
- Automate data ingestion event correlation and AIdriven resolution workflows
- Ensure adherence to ITIL best practices and enterprise security standards in AIenabled solutions
- Establish governance and transparency for AIdriven decisions
- Continuously enhance ServiceNow performance scalability and automation accuracy to drive ITSM effectiveness
- Qualifications
- 6 years of combined experience in ServiceNow development and object oriented programming Java JavaScript Python
- ServiceNow CSA and CAD certified
- Hands on with AIML models RPA tools and predictive intelligence solutions
- Minimum 4 years of hands on ServiceNow development experience
- Advanced proficiency in JavaScript Glide scripting Business Rules UI policies and ServiceNow APIs python scripting
- Strong knowledge of data structures design patterns performance scalability optimization
- Experience with modern UI frameworks Angular React
- Practical expertise in AIML model integration AI Ops and workflow orchestration with Agentic AI
- Solid understanding of ITIL processes across Incident Change Request and Problem Management
- Familiarity with Cloud platforms Azure AWS and AIML frameworks eg Azure OpenAI
- Proven experience integrating external AI models via RESTSOAP APIs
