Information Technology Project Coordinator

Job Opportunity: PMO Coordinator (IT)

Location: Chennai, India

Employment Type: Full-Time Employment

Experience: 4+ years

Company Overview:

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview:

The PMO Coordinator (IT) supports the delivery and governance of IT projects and programs by ensuring consistent application of PMO standards, accurate reporting, and effective coordination across multiple initiatives. The role is critical in maintaining high-quality data within PMO tools, supporting governance processes, and providing clear visibility of project and portfolio performance through dashboards and reports.

Key Responsibilities:

PMO & IT Project Support

• Support the Program Manager in the day-to-day operation of the PMO
• Provide coordination and administrative support to project and program managers
• Maintain project process documentation, templates, and standards in line with PMO governance
• Verify project artefacts (charters, plans, RAID logs, resourcing) are complete and up to date through project audits

Planning, Tracking & Reporting

• Track IT project progress, milestones, risks, issues, dependencies, and deliverables
• Produce monthly and quarterly IT portfolio reports including status, financials, resourcing, and benefits
• Maintain accurate RAIDD logs and action trackers across IT initiatives
• Support demand, intake, and prioritisation processes for IT work

Tools, Data & Dashboards

• Maintain and administer PMO data within ServiceNow and PowerBI (e.g. demand, projects, tasks, resource and status data)
• Ensure data quality, accuracy, and consistency within ServiceNow and related PMO tools
• Translate PMO and IT data into meaningful visualisations and management information

Governance & Assurance

• Support IT governance forums (e.g. Program Boards, Portfolio Reviews, Steer Cos)
• Prepare governance packs, reports, minutes, and action logs
• Ensure IT projects comply with agreed delivery methodologies (Agile, Waterfall, Hybrid)
• Assist with quality assurance checks and project health assessments

Stakeholder Engagement

• Act as a central PMO point of contact for IT project data, reporting, and governance queries
• Work closely with IT, delivery teams, finance, and resource managers
• Support clear communication of IT project status, risks, and key decisions

Required Skills & Qualifications:

• Proven experience in a PMO Coordinator, Project Coordinator, or PMO Support role within an IT environment
• Strong written and verbal communication skills
• Hands-on experience using ServiceNow for project, demand, or portfolio management
• Excellent data management, reporting, and analytical skills
• Strong attention to detail and ability to manage multiple priorities
• Confident user of Microsoft Office, particularly Excel and PowerPoint
• Experience working with additional tools such as MS Project, Planner, or SharePoint
• Experience supporting IT delivery frameworks (Agile, SAFe, PRINCE2, Waterfall)
• Experience creating and maintaining Power BI dashboards and reports
• Understanding of IT financial tracking, forecasting, and resource management

How to Apply:

Ready to take your career to the next level Apply now by clicking the Easy Apply button or send your resume to [Confidential Information]

AVASO Technology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred as AVASO) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and it provides equal employment opportunity. AVASO is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.