Information Technology Manager

Job Title: IT & Admin Executive

Location: Pune (On-site)

Reports to: Operations Head / Founder

Experience Required: 4+ years in IT support and administration, preferably in a fast-paced D2C or retail environment

About Palmonas

Palmonas is Indias first demi-fine jewelry brand, redefining elegance for the modern Indian woman. We blend contemporary aesthetics with high-quality craftsmanship, delivering versatile pieces that empower bold, graceful expression. As we scale rapidly, were looking for driven individuals to strengthen our backbone functions.

Role Overview

As an IT & Admin Executive, you will be responsible for ensuring smooth technology operations, managing infrastructure, and overseeing administrative duties for the workplace. You will be the go-to person for all system, hardware, and office support needs.

Key Responsibilities

IT Support

• Manage daily IT operations, including user support, troubleshooting hardware/software issues, and system updates.
• Oversee email setups, system backups, antivirus, and endpoint security.
• Coordinate with external vendors for IT-related procurements and services.
• Set up and manage Wi-Fi, printers, routers, biometric devices, CCTV systems, etc.
• Ensure data security and regular backup for all departments.

Administration

• Manage office supplies, stationery, and administrative procurement.
• Coordinate facility maintenance, housekeeping, and pantry requirements.
• Assist in managing office leases, AMC contracts, and vendor relationships.
• Handle asset tracking, issuance, and documentation.
• Support travel bookings, event planning, and team offsites as needed.

Key Requirements

• Graduate in IT, Computer Applications, or related field.
• 24 years of relevant experience in IT operations and office administration.
• Working knowledge of Windows, Google Workspace, LAN/WAN networks.
• Strong problem-solving skills and a first-responder mindset.
• Excellent communication and coordination abilities.