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Information Technology Infrastructure Manager

Renew
Fresher
Gurugram, India, Gurugram
Early Applicant
  • Posted 2 months ago
  • Be among the first 10 applicants

Job Description

  • Provide end-to-end IT support for VIP users, especially the CEO and management group.
  • Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs.
  • Deliver high levels of responsiveness, discretion, and professionalism.
  • Lead and manage a team of DSS engineers operating on a 24x7 shift basis.
  • Monitor team performance, provide coaching, and ensure adherence to SLAs.
  • Coordinate shift schedules and maintain consistent support coverage.
  • Oversee daily IT infrastructure operations and end-user support activities.
  • Ensure adherence to IT policies, procedures, and best practices.
  • Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting.
  • Provide expert support for Apple platforms (macOS and iOS).

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Support
Employment Type:
Full time

About Company

Job ID: 144776731

Last Updated: 18-08-2026 07:52:22 AM
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