Information Technology Business Partner

Major Tasks and Duties:

• Act as a trusted advisor to business leaders on technology, digitalization, automation, and AI solutions.
• Translate business requirements into clear functional specifications and IT initiatives.
• Identify opportunities to eliminate manual processes through workflow automation and digital solutions.
• Support digital transformation initiatives across Manufacturing, Supply Chain, Service, Sales, Finance, Quality, and HR.
• Coordinate IT projects from requirement gathering through deployment, training, and stabilization.
• Governance & Global IT Collaboration
• Ensure local solutions comply with global IT architecture, cybersecurity, and governance standards.
• Collaborate with Global IT teams to leverage existing systems, best practices, and digital capabilities.
• Change Management & User Adoption
• Champion digital culture and continuous improvement across the organization.
• Conduct stakeholder engagement, user training, and change-management activities

• Education & Experience:

• Bachelor's degree in Information Technology /Computer Science or related discipline.
• MBA orrelevant postgraduatequalification (preferred).
• 8-12 years of experience in IT Business Partnering, Digital Transformation, Process Automation, ERP, or Technology Consulting roles.
• Experience supporting manufacturingorganizations and cross-functionalbusiness processes (preferred)
• Proven track record in driving automation, digitization, and business process improvement initiatives.

• Technical, Function and Behavioral Competencies:

• Strong understanding of ERP platforms (SAP preferred).
• Experience with workflow automation, digital platforms, AI-enabled solutions, analytics, and reporting tools.
• Knowledge of manufacturing, supply chain, service, sales, finance, and corporate business processes. (preferred)
• Understanding of IT governance, cybersecurity, data management, and enterprise applications.

• Strong business acumen and consultative mindset.
• Excellent stakeholder management and influencing skills.
• Analytical problem-solving and process improvement orientation.
• Ability to bridge business and technology teams effectively.

• Key Performance Indicators:

• Business productivity and efficiency improvements delivered via automation/digitalization initiatives implemented.
• User adoption and satisfaction scores.
• On-time and successful delivery of technology projects.