Riverbed, the leader in AI observability, helps organizations optimize their user's experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and
AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading
Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally including 95% of the FORTUNE 100 we are empowering next-generation digital experiences.
Position
We are seeking an experienced Information Security Compliance Specialist to ensure adherence to regulatory, contractual, and internal security requirements. This role will focus on managing compliance obligations, responding to complex customer security questionnaires, and supporting audits and certifications.
What You Will Do
- Customer Assurance:
- Respond to detailed customer security questionnaires and inquiries regarding our security posture, compliance programs, and risk management practices.
- Collaborate with internal teams to gather accurate information and provide timely, comprehensive responses.
- Compliance Management:
- Maintain and enforce compliance with frameworks such as ISO 27001, SOC 2, NIST, GDPR, and other relevant standards.
- Support internal and external audits, including evidence collection and remediation tracking.
- Policy & Documentation:
- Develop, review, and update security policies, procedures, and compliance documentation.
- Ensure alignment with regulatory requirements and industry best practices.
- Risk & Vendor Management:
- Assist in third-party risk assessments and vendor security reviews.
- Monitor compliance risks and escalate issues as needed.
What Makes You An Ideal Candidate
- 35 years of experience in information security compliance or related field.
- Strong knowledge of regulatory frameworks and security standards (ISO 27001, ISO 27701, SOC 2, NIST, GDPR).
- Proven ability to manage and respond to complex customer security questionnaires and RFPs.
- Excellent communication and stakeholder management skills.
- Familiarity with GRC tools and compliance automation platforms.
- Preferred Certifications
- CISSP, CISM, CISA, or equivalent.
- ISO 27001 Lead Implementer or Auditor.
Key Performance Indicators (KPIs)
- Customer Questionnaire Response Time: Average turnaround time for completing customer security questionnaires (e.g., within 5 business days).
- Audit Success Rate: Percentage of audits passed without major findings.
- Compliance Documentation Accuracy: Zero critical errors in compliance documentation during reviews.
- Stakeholder Satisfaction: Positive feedback score from internal teams and customers on clarity and timeliness of responses.
What We Offer
Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.
Benefits & Perks vary by Country.
About Riverbed
With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a customer-first company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It's the
Power ofWE that binds us together.
Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.
Check Us Out On
www.riverbed.com
@LifeAtRiverbed
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