Information security Analyst

Wissen Technology is hiring for Security Monitoring Analyst (IAM & Network Security) – 24/7 Operations

About Wissen Technology:

At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide. Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Today, Wissen Technology has a global footprint with 2000+ employees across offices in the US, UK, UAE, India, and Australia. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. We don't just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients with the flexibility to adapt to their evolving business needs. Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.

Job Summary:We are hiring Security Monitoring Analysts to be part of a 24/7 operations team responsible for monitoring Identity & Access Management (IAM) and Network Security (NetSec) environments. This role acts as the first line of defense, responsible for real-time alert monitoring, initial troubleshooting, and timely escalation to support teams, operating in a setup like a TOC/NOC environment.

Experience: 3 to 5 Years
Location: Bangalore
Mode of Work: Full Time

Key Responsibilities:

• Continuously monitor IAM and Network Security tools for alerts, anomalies, and potential security incidents.
  
• Perform initial triage, validation, and prioritization of alerts based on defined criteria
  
• Troubleshoot IAM-related and network security issues using established runbooks and procedures
  
• Escalate incidents to appropriate L2/L3 teams with clear documentation and supporting evidence.
  
• Ensure incidents are tracked, updated, and followed through to resolution.
  
• Maintain accurate records of alerts, actions taken, and incident timelines.
  
• Identify recurring issues or patterns and flag them for further analysis
  
• Participate in shift handovers to ensure seamless 24/7 coverage
  
• Adhere to defined SOPs, SLAs, and escalation protocols
  
• Support continuous improvement of monitoring processes and documentation.
  
  

• Bachelor's degree in computer science, Information Security, or a related field (or equivalent experience)
  
• 1–4 years of experience in a monitoring, NOC, SOC, or TOC environment
  
• Basic understanding of IAM concepts such as user provisioning, authentication, access controls, and identity lifecycle
  
• Working knowledge of network security fundamentals (firewalls, VPNs, IDS/IPS, proxies)
  
• Familiarity with alert monitoring tools, SIEM platforms, or ticketing systems
  
• Strong analytical and troubleshooting skills
  
• Good written and verbal communication skills
  
  

Preferred Technical Skills

• Working knowledge of network security concepts, including:
  
• Firewalls (policy rules, NAT, security zones, ACLs, rule evaluation, and traffic flow)
  
• VPN technologies (site-to-site and remote access, tunnel health, and stability)
  
• IDS/IPS and network traffic inspection/analysis
  
• Hands-on experience or familiarity with network security and monitoring tools, such as:
  
• Fortinet or similar firewall platforms
  
• Logic Monitor (infrastructure and network monitoring)
  
• Wireshark (packet capture and traffic analysis)
  
• Akamai (CDN, WAF, and edge security monitoring)
  
• Exposure to other enterprise firewall or proxy solutions is a plus
  
  

• Firewall monitoring and operations, including:
  
• Uptime and availability monitoring
  
• Session utilization and traffic flow analysis
  
• Log analysis and rule/policy validation
  
• Network connectivity validation and troubleshooting, including:
  
• Ping, traceroute, and port connectivity checks
  
• Session verification and flow validation
  
• Identifying latency, packet loss, and intermittent connectivity issues
  
• Basic packet-level analysis for troubleshooting network anomalies
  
  

Hands-on or exposure to IAM tools such as:

• SailPoint
  
• ForgeRock
  
• Radiant One Directory
  
• Active Directory (AD)
  
• Azure Active Directory (Azure AD / Entra ID)
  
• CyberArk (Privileged Access Management)
  
• Familiarity with SIEM tools such as Splunk, QRadar, or similar platforms
  
• Understanding of incident management processes (ITIL framework)
  
  

Work Conditions

• 24/7 rotational shift-based role, including nights, weekends, and holidays
  
  
• Fast-paced operational environment requiring quick response and decision making
  
• Mandatory participation in shift rotations and on-call support if required
  
  

Key Competencies

• Strong attention to detail and situational awareness
  
• Ability to work under pressure in a high-availability environment
  
• Effective communication and clear escalation skills
  
• Team collaboration and ownership mindset
  
• Process-driven with adherence to SOPs and SLA