Information Developer (Technical Writer)
Location: Pune
Experience Level: 38 Years
Department: ProductDocumentation/ Technical Communications
Role Overview- We are looking for detail-oriented, tech-savvy, and motivated Technical Writers to join our dynamic Product Documentation team
- This role is ideal for professionals who are passionate about writing, curious about emerging technologies, and eager to grow in a collaborative environment
- The selected candidate will handle creating clear, concise, and user-centric documentation that enhances product understanding and adoption
- They will work closely with engineering, product management, and senior writers to deliver high-quality content aligned with our documentation standards
Key Responsibilities:- Create and support user manuals, API documentation, installation/configurationguides, FAQs, and online help systems
- Collaborate with cross-functional teams to gather technical insights and understand product workflows
- Edit &refine existing documentation for clarity, consistency, and technical accuracy
- Use DITA, single sourcing, and content reusability principles
- Follow documentation standards and style guides such as the MS Style Guide
- Participate in peer reviews and incorporate stakeholder feedback
- Gain exposure to bug tracking and task management tools (such as JIRA, Bugzilla)
- Contribute to process improvements and content strategy initiatives
What you should have:
Required Qualifications:
- 38 years of experience in technical writing or related roles
- Exposure to telecommunications or software development is a plus
Core Competencies:
- Excellent written and verbal communication skills with a focus on technical clarity
- Ability to simplify complex technical concepts for diverse audiences
- Strong attention to detail and commitment to quality
Preferred Skills & Tools:
- Familiarity with Agile, Scrum, Sprint, and DevOps environments
- Experience with structured authoring and DITA principles
- Proficient in authoring tools such as oXygen XML, MadCap Flare, FrameMaker, and ArborText
- Knowledge of markup languages (Markdown, AsciiDoc), CMS platforms (Confluence,Notion),
- & version control systems (Git, GitHub)
- Basic understanding of HTML/CSS and scripting (Python, JavaScript)
- Awareness of UX writing, accessibility, and content design
- Experience with diagramming tools (Lucidchart, Draw.io)
- Interest in emerging technologies like AI, ML, IoT, Cloud, and RAN
- Working knowledge of AI tools and LLM
Soft Skills:
- Strong organizational and time management abilities
- Adaptability and eagerness to learn
- Collaborative mindset with openness to feedback and mentorship
Bachelor's or master's degree in engineering, technical writing, mass communications, or a related field.
Job Location : Pune
