Job Title: Informatica MDM Support Engineer
Location: Pan India
Key Responsibilities
- Provide technical support and maintenance for Informatica MDM solutions, ensuring high availability and performance.
- Configure and manage Informatica MDM workflows, including Business Entities and Business Events.
- Support multiple MDM domains such as Customer, Material, and Vendor.
- Collaborate with SAP (S/4HAN and ECC) and other ERP teams (JD Edwards) to ensure seamless integration of MDM data into SAP S/4HANA, SAP ECC, and JDE, leveraging knowledge of:
- IDMC Integrations focused on API calls over CAI
- Business Partner concepts
- MARA table and related master data structures in SAP
- Able to understand APIs and adjust configuration to support proper API communications
- Manage and troubleshoot IDMC CAI (Cloud Application Integration) and CDI (Cloud Data Integration) processes.
- Establish and maintain secure OAuth 2.0 connections for API integrations.
- Translate business requirements into efficient workflow designs that optimize performance and usability.
- Simplify and enhance MDM Form design to improve user experience and reduce complexity.
- Monitor and resolve issues related to data synchronization between Informatica and SAP systems.
- Document configurations, workflows, and integration processes for knowledge sharing and compliance.
Required Skills & Qualifications
- Hands-on experience with Informatica MDM and IDMC (CAI/CDI).
- Strong understanding of MDM concepts, including Business Entities, Business Events, and Workflow configuration.
- Proven experience supporting master data management domains such as Customer, Material, and Vendor domains.
- Familiarity with SAP S/4HANA master data structures and integration points.
- Knowledge of API-based data exchange between Informatica and SAP using IDMC CAI.
- Expertise in OAuth 2.0 security protocols for API connections.
- Ability to design simple, efficient workflows and optimize MDM Forms for usability.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Excellent communication and documentation skills.
Preferred Qualifications
- Experience with data governance and data quality frameworks.
- Knowledge of cloud-based MDM deployments.
- Familiarity with Agile methodologies and DevOps practices.
