Informatica + Big Data + Hive + Hadoop + UNIX Production Support

Job Description:

• Lead and own end to end production support for Informatica and Big Data platforms
• Monitor and manage batch jobs workflows Hive queries Hadoop jobs and UNIX scripts
• Handle L3 support including complex incident resolution escalations and business critical failures
• Drive incident management problem management and service delivery aligned with SLA KPI targets
• Perform detailed and structured Root Cause Analysis RCA and implement preventive solutions
• Ensure stability and performance of ETL pipelines and Big Data workloads
• Lead major incident handling bridge calls and stakeholder communication during outages
• Coordinate with application infrastructure database and business teams for issue resolution
• Oversee release management deployment validation and production readiness activities
• Drive performance tuning across Informatica workflows Hive queries and Hadoop jobs
• Implement automation monitoring improvements and process optimizations
• Ensure compliance with ITIL processes audit requirements and governance standards
• Maintain and review support documentation SOPs and knowledge repositories
• Mentor junior team members and provide technical guidance

Key Responsibilities:

• Required Technical Skills
• Strong hands on experience in Informatica PowerCenter or similar ETL tools
• Strong experience in Big Data technologies Hive Hadoop ecosystem
• Deep expertise in UNIX Linux and shell scripting
• Extensive experience in production support data platform support environments
• Expertise in troubleshooting ETL failures data pipeline issues Hive Hadoop job failures
• Strong knowledge of batch processing job scheduling and dependency management
• Strong SQL HiveQL skills for data analysis and issue resolution
• Experience with incident management tools ServiceNow Remedy JIRA etc
• Strong understanding of SLA management escalation handling and support reporting
• Experience in performance tuning and optimization in Big Data environments
• Strong analytical debugging and problem solving capabilities
• Preferred Skills
• Experience in enterprise scale data warehousing environments
• Familiarity with scheduling tools like Control M Autosys or similar
• Exposure to cloud based data platforms
• Experience in support automation and monitoring dashboards
• Knowledge of data governance and compliance practices
• Proven experience in team mentoring and support management

Technical Requirements:

• Experience in enterprise scale data warehousing environments
• Familiarity with scheduling tools like Control M Autosys or similar
• Exposure to cloud based data platforms
• Experience in support automation and monitoring dashboards
• Knowledge of data governance and compliance practices
• Proven experience in team mentoring and support management

Additional Responsibilities:

• Desired Candidate Profile
• 9 15 years of relevant IT experience
• Strong experience in Informatica Big Data Hive Hadoop UNIX production support
• Proven expertise in handling critical incidents escalations and L3 support environments
• Strong troubleshooting skills across ETL Big Data and UNIX layers
• Experience working in 24 7 support environments if required
• Excellent stakeholder management and communication skills
• Ability to lead support teams and handle high pressure situations
• Educational Qualification
• Bachelor s degree in Computer Science Information Technology Engineering or related discipline
• Work Location
• Hyderabad HYD

Preferred Skills:

Technology->Big Data - Hadoop->Hadoop->Hive,Technology->Data Management - Data Integration->Informatica->Informatica - Informatica Power Center,Technology->Open System->UNIX