Perform installation, commissioning, troubleshooting, and maintenance of industrial machinery, equipment, or automated systems.
Provide on‑site and remote technical support to customers to ensure seamless equipment operation.
Diagnose mechanical, electrical, and control system faults and implement corrective actions.
Conduct preventive maintenance (PM), calibration, inspections, and service activities as per schedules.
Prepare and update ILS documentation such as maintenance manuals, service procedures, troubleshooting guides, spare parts lists, and technical reports.
Support reliability and maintainability analysis, spare parts forecasting, and life‑cycle support planning.
Coordinate with design, manufacturing, and quality teams to address recurring issues and contribute to continuous improvement.
Train customers/end‑users on equipment operation, maintenance practices, and safety procedures.
Ensure compliance with safety standards, industry regulations, and company policies during all service activities.
Maintain accurate service logs, customer communication records, and reporting documentation.
Work Experience
Bachelor's degree in Mechanical, Electrical, Mechatronics, or Industrial Engineering.
2–6 years of experience in industrial service engineering, ILS support, maintenance engineering, or field service.
Strong technical understanding of industrial machinery, automation systems, electro‑mechanical equipment, or manufacturing systems.
Ability to read and interpret engineering drawings, schematics, wiring diagrams, and service manuals.
Hands‑on experience with tools and instruments used for troubleshooting mechanical and electrical systems.
Knowledge of ILS concepts: reliability, maintainability, spares management, service support planning.
Familiarity with safety regulations and industrial standards.
