IND Analyst I - HCS-Ops

Job Title- IND Analyst I - HCS-Ops

Solution Line- TS‐ Talent Solutions

Position type- Full Time

Work Location- Gurgaon

Working style- Hybrid Sub ARL- 8.1

Cab Facility- Yes

Shift Time - 12PM to 9PM

Required education and certifications critical for the role-Graduate (2025-2026) (Except technical graduates)

Required years of experience -0-6 Months of relevant experience

AON IS IN THE BUSINESS OF BETTER DECISIONS

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

INFORMATION ABOUT THE BUSINESS

Aon's human capital business provides leaders with a powerful mix of data, analytics and advice to help them make better workforce decisions. Aon's human capital business, spanning 2,000 colleagues in more than 30 countries, is home to the firm's rewards, talent assessment, and performance & analytics practices. We apply this expertise, and our market-leading workforce data, to help clients tackle transformational projects.

GENERAL DESCRIPTION OF ROLE:

The Executive Administration Analyst is required to support the Executive Administration process by facilitating seamless project collaboration and communication. This position involves managing a variety of operational tasks that assist onshore consultants and leaders, including email correspondence, liaising on status updates, project management, and client management. Key responsibilities include answering client due diligence questionnaires on topics such as data privacy, security, compliance, and Environmental Social Governance (ESG), creating purchase orders to facilitate payments, and submitting timecards and expense reports on behalf of consultants and leadership. By enabling our onshore sales and client-facing teams to service clients more efficiently, this role plays a vital part in delivering a smooth and satisfying client experience.

JOB RESPONSIBILITIES

The Colleague operates as part of the team under supervision of Sr. Analysts/Ops Manager and provides high quality administration support for internal and external clients. They are required to understand and apply processes directly linked to their own work to deliver the following responsibilities:

. Project Collaboration: Work closely with teams to coordinate and execute project-related activities, ensuring alignment and progress in‐line with SLA requirements, timelines and quality standards while ensuring a high level of internal & external client satisfaction.

. Liaising and Communication: Serve as a liaison between various stakeholders, effectively managing email correspondence and status updates to facilitate smooth operations.

. Operational Support: Assist onshore consultants and leaders with a range of tasks, including project management, client management, and email correspondence.

. Client Due Diligence: Answer client due diligence questionnaires related to organizational policies on data privacy, security, compliance, legal matters, and Environmental Social Governance (ESG) to aid in client and vendor onboarding.

. Purchase Order Management: Create purchase orders in Aon's system to facilitate necessary payments from clients to Aon.

. Time and Expense Management: Submit timecards and expense reports on behalf of consultants and leadership, ensuring accuracy and timeliness.

. Collaborate with peers at Aon to deliver high quality work and enhance personal effectiveness through training, education and coaching.

SKILLS ‐

. Any Graduate

. No Technical Graduate (B.E/B.Tech) and No Regular Postgraduate (MBA/MCA/MA/M.Sc/M.Tech)

. Good communication skills (Written and Verbal) and interpersonal abilities

. Effective Time Management skills

. Strong organizational skills and attention to detail

. Proficiency in project management and client service

. Basic knowledge of MS Office etc. (Excel assessment to be conducted)

. Effective business communication and Analytical thinking

. Good Email writing (Assessment based)

. Ability to work collaboratively in a fast-paced environment

. Familiarity with data privacy, security, compliance, and ESG topics will be an added advantage

HOW WE SUPPORT OUR COLLEAGUES

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued