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Incident Management L2 Engineer

E4 Software Services
2-5 Years
Mumbai

This job is no longer accepting applications

Job Description

Job description:

  • Manage and resolve technical incidents
  • Ready to work 24X7
  • Troubleshoot complex issues related to trading platforms/ financial systems
  • Collaborate with development, operations, and technical teams (infrastructure, network, database) to resolve incidents
  • Coordinate with technical teams to identify root causes and implement fixes
  • Ensure timely resolution and meet SLAs
  • Provide updates to stakeholders on incident status and resolution

Required Skills:

  • Trading platforms and financial systems experience
  • Operating systems (Windows, Linux)
  • Hands on Monitoring tools and incident management tools
  • Excellent analytical and problem-solving skills
  • Strong communication and coordination skills

Preferred Skills:

AppDynamics experience (added advantage)

About Company

At E4 Softwares, were at the forefront of digital transformation, specializing in AI-driven bespoke solutions that revolutionize business processes. Our cutting-edge approach combines artificial intelligence with deep industry expertise to deliver tailor-made software that addresses the unique challenges of modern enterprises.
With a proven track record of successful implementations, our robust delivery capabilities ensure seamless integration and rapid deployment of complex systems. We pride ourselves on our ability to transform conceptual ideas into powerful, scalable solutions that drive efficiency and foster innovation.

Job ID: 130119779

Last Updated: 12-06-2026 04:46:39 AM
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