Create and deliver high complexity sales force Incentive Operations support using Javelin as per agreement (timeliness, accuracy, quality, etc) and drive excellent customer service
Design and build Incentive Compensation systems using Javelin
Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
Support in creating and maintaining standard operating procedures (SOPs), quality checklists that will enable excellent quality deliverables within the function also in developing and maintaining knowledge repositories that captures qualitative and quantitative reports of field excellence related trends across Sandoz operating markets, etc Support team leaders in on-boarding of new associates within the organization
Participate and contribute in various knowledge sharing sessions that enables growth and improves quality deliverables across the function
Support operational governance with organizational regional and country leadership
Ensures exemplary communication with all stakeholders including internal associates, and clients through regular updates with focus on accomplishments, KPIs, best practices, staffing changes and key events
Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes
Comply to all Sandoz operating procedures as per legal / IT / HR requirements
What youll bring to the role:
Education (minimum/desirable)
Graduate in Technology or Data Science related domains
Languages
Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage
Experience
Experience (3-5 years) in analytics based organization or pharmaceutical company or Pharma services domain
Should have an understanding of Pharmaceutical business including its regulatory environment
Strong analytical thinking with problem solving approach
Should have worked in an international company with exposure to working in cross-cultural environment
Should be customer service oriented and consultative solution delivery
Strong and proactive business results-focus, and proven ability to provide insights that increase productivity
Proven track record of delivery analytics and insights for field excellence and/or data enabled solutions
You'll Receive
Breakdown of benefits received in this role
Include flexible working, learning and development opportunities as well
