Job Description
Job Title: Inbound Sales Specialist Location:
Bangalore Company: BoxUp Luxury Gifting
Experience: 1.5- 3 years
Mode: Work From Office Only Work Day: Monday to Saturday (Monthly one Saturday off)
CTC: 4-5 LPA (Fixed) + 1-2 LPA (Incentives).
Flexible on CTC for strong candidates.
Role Overview We are looking for an Inbound Sales Specialist who will be the first point of contact for inbound client inquiries. The ideal candidate should be articulate, quick to respond, customer focused, and capable of converting leads into long-term business relationships. Candidates with experience in corporate gifting, event management, or premium lifestyle brands are well-suited for this role, given their understanding of client handling, customization, and execution timelines.
Key Responsibilities
Handle all inbound inquiries from corporate clients through email, calls, and WhatsApp.
Understand client requirements (budget, occasion, quantity, customization) and recommend the most suitable gifting solutions.
Share detailed proposals, pricing, and presentations in line with brand guidelines.
Coordinate with internal teams design, production, and logistics to ensure timely execution and client satisfaction.
Follow up consistently with leads and maintain accurate records in CRM or tracking sheets.
Ensure all communication reflects the premium tone and professionalism of the brand.
Manage the entire sales cycle from inquiry to order closure and post-sale follow up.
Build long-term relationships with clients and work towards repeat business.
Support the sales team with insights from client interactions to refine offerings and sales strategies.
Requirements
Ideal Candidate Profile
1. Female candidates preferred
2. Excellent English communication is a must. ( Kannada is preferred.)
3. Ready to relocate or should be less than 10kms away from the office location.
4. Must have b2b account management experience. Not just lead generation experience.
Must-Have Requirements (Non-Negotiable)
Excellent verbal and written communication in English.
The ability to convince customers and effectively handle escalations is essential.
Experience handling inbound B2B leads independently.
Consultative selling approach ability to listen, understand needs, and provide tailored solutions.
Fast response time and proactive client engagement.
High level of coordination with internal teams and attention to detail.
Strong data discipline must update CRM/trackers accurately.
Professional attitude, presentation, and problem-solving mindset.
Minimum 1.53 years of relevant experience in corporate gifting, B2B sales, or event management industry. Good to Have Creativity in gift curation and packaging suggestions.
Experience in upselling or cross-selling to corporate clients.
Familiarity with CRM tools and Excel/Google Sheets.
Benefits
What We Offer
A premium brand environment focused on creativity, design, and customer experience.
Collaborative team culture with opportunities for growth.
Exposure to leading corporate clients across industries.
Competitive compensation and performance-based incentives.
