Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.
- Full-Time positions available
- Shifts available between 4pm-10am IST
- Fluent in speaking, writing, and reading English Required
- Great, secure, premier office located in Goregaon West, Mumbai with lots of perks lounge, game room, onsite parking + much more
- Mentoring and guidance from Canadian Management Team
Requirements
The ideal candidate must enjoy a teamwork oriented environment, open to collaborating with others, motivated in helping their peers and customers and is customer driven.
- Experience working in a Call Center environment handling incoming and/or making outgoing calls
- Customer Service oriented in developing and maintaining a positive customer interaction
- Strong English communication and people skills written and verbal communication
- Ability to multi-task and comfortable operating in multiple applications at one time
- Open to flexibility in schedule including working extended or extra shifts
- Providing an exceptional customer service experience on every call
- Experience in the telecommunications industry an asset
What We Offer
- Salary, Bonus, Health Benefits + much more!
- Paid Time Off, Training and Development
- Ongoing English and Customer Service development classes
Location
Must be able to commute to our office located in Goregaon West, Mumbai
