Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Salesforce
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.
*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.
Responsibilities:-
Please find a JD below:
· Perform As-Is and Fit/Gap analyses to map
Salesforce offerings and capabilities to the client business needs.
· Work closely with technical architects to act
as the bridge between the business team and developer team.
· Present and lead sessions and requirement
workshops, based on Waterfall or Agile Delivery Methods.
· Has sufficient knowledge of the Salesforce
platform to make design decisions & propose solutions for
requirements based on industry & technology best
practices. Must be able to perform Salesforce configuration tasks.
· Understands and designs integrations of
Salesforce with other systems in the landscape.
· Define test cases and lead functional testing
to confirm that the solution performs as per the business requirements.
· Ability to create reports and dashboards to
visualise system data.
· Good understanding of the Salesforce data
model and the ability to support data migration activities.
· Coordinate releases and post Go-Live materials
(e.g. training documentation, training sessions etc).
· Salesforce Certified Administrator
certification is a must. Other consultant level certifications are a bonus.
· Experience in at least one modelling and
diagrammatic tool like Microsoft Visio or Lucid chart.
· Good working knowledge of Microsoft Excel and
development support tools like Jira/Trello/Azure DevOps.
· Good communication and interpersonal skills.
Mandatory skill sets: Salesforce BA
Preferred skill sets: Salesforce BA
Years of experience required: 4 to 8 years
Education qualification: BE, Btech
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Salesforce
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility + 18 more
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship
Government Clearance Required
Job Posting End Date
March 12, 2026
