Job Profile:
At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
Job Description & Summary:
The Person will be responsible for ensuring accurate and timely processing of payroll for all employees. This role involves maintaining payroll systems, ensuring compliance with Central and state regulations, and providing excellent service to employees regarding payroll inquiries
Responsibilities:
- Accountable to ensure employee payroll records (related to salary revision, deductions, time sheet, absence etc.) are accurately created and maintained while ensuring the Maker-Checker process is followed.
- Ensure accurate processing of new hires, terminations, and changes to pay rates.
- Prepare and maintain accurate records and reports of payroll transactions.
- Preparing and delivering periodic management reports. Completes payroll reports for record-keeping purposes or managerial review.
- Stay updated on changes in payroll laws and regulations.
- Adheres to HC Policies and procedures and complies with relevant law.
- Payroll reconciliation and audit as per internal guidelines. Also, ensure all processes are compliant and doing RCSA on regular basis.
- Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity.
- Working in a highly data sensitive environment, responsible for protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policies.
- Continuously strive towards improving accuracy and timeliness resulting in minimized complaints on the delivery of HC Payroll Services.
- Prepare SOP's (Standard Operating Procedures) for all HC payroll processes under HC Operations and regularly review SOP and update to ensure quality.
- Preparing decks for the weekly, monthly review and should be able to present it to the larger audience on the progress with respect to the KQI, SLA's, MIS and reporting to management etc.
- Manage external relationship with payroll vendor team, regular connect with them and internal relations with BUHC / OGC / Finance for payroll input, reconciliations and release of salary on time.
Mandatory skill sets:
Desirable: Have prior experience 2+ years of handling the payroll processing and HR processes.
Experience in Payroll Processing – mandatory
Preferred skill sets:
HC Payroll process
Years of experience required:
2+ years
Education qualification:
BBA, B.Com, MBA, PGDM, M.Com
