In Country Representative

Role: In-Country Representative

Location: India (Mumbai, Bangalore)

Job type: Full time, Permanent

Working arrangement: Remote

Why QS

At QS, we believe that work should empower you. That's why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do we collaborate, respect and support each other.

It's our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you'll be responsible for implementing real change in the international higher education landscape. You'll take on meaningful challenges that see a positive impact across the business and the wider sector.

We're confident you'll feel right at home here. QS was named as one of Newsweek's Top 100 Most Loved Workplaces in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation putting us among the top 28% of workplaces globally it's official: QS is a place where everyone can thrive.

The Role:

QS is supporting University of Utah (UU) seeking a dynamic and highly motivated regional student recruitment talent to help the university in driving international student recruitment initiatives in India as the primarily focused market, follows by Middle East region.

The successful candidate will play a crucial role in achieving student application and enrolment targets by building strong relationships with education agents, partner institutions, schools, and prospective students. The postholder will represent UU at recruitment events, deliver training to partners, provide market insights, and support conversion activities throughout the student journey. This is a target-driven role requiring excellent relationship management, communication, and organizational skills, alongside a deep understanding of the higher education landscape in India.

This role is expected to travel up to 40% of working time across India and supporting Middle East region, occasional virtual events outside standard working hours.

About University of Utah (UU):

The University of Utah (the U) is the state's flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate and 90 graduate degree programs, and an enrolment of more than 38,000 students. In Fall the U welcomed its largest class of incoming first-year undergraduates: 6,513. The student body includes students representing all 50 states and 108 countries. Twenty-five percent of undergraduates identify as first-generation students.

In 2019, the University joined the Association of American Universities, an invitation-only, prestigious group of 65 leading research institutions marked by excellence in academic expertise and research impact, student success, and securing resources in support of core missions focused on serving the increasingly diverse student population at the U.

President Taylor R. Randall has recently led the launch of a strategic planning process to bring the institution through 2030. This ambitious vision is centered on inspiring student success, innovating and generating discoveries through research, and serving the state to make an impact on its 3.5 million residents. The plan acknowledges the state's evolving needs and challenges it to become a top 10 university.

The U is located in Salt Lake City, one of the most dynamic and fastest-growingeconomically and culturallymetropolises in the U.S. The city is uniquely situated to offer both unmatched outdoor and exciting urban experiences, with mountain vistas only a few steps away and vast red-rock desert landscapes within reach of a scenic afternoon drive. Students attending the Utah Asia Campus in South Korea find the same world-class U.S. academic experience offered at the campus in Salt Lake City.

The U strives to be a model public university in delivering unmatched value in higher education and health care while making social, economic, and cultural contributions that improve the quality of life throughout the state, the nation, and the world. The U's reputation for excellence draws top-tier faculty and attracts motivated students nationally and internationally. Students bring diverse experiences and outlooks representing traditional and nontraditional students alike thereby enhancing the U's exceptional educational experience. Learn more at The University of Utah

Role responsibilities:

• Serve as the UU representative for international student enrolment in the region, with awareness of opportunities and potential challenges/threats within the region
• Establish a network of relationships to effectively support and maximize regional recruitment to meet UU international student enrolment goals
• Increase leads and international student applications through the development of proactive recruitment activities and engagement, including and not limited to information sessions, webinars.
• Responsible for meeting application and enrollment goals
• Effectively manage all event logistics, communications, and support partners / vendors relationships, in collaboration with UU team
• Ensure that all regional recruitment activities are aligned with best practices in enrolment management and recruitment of QS & UU
• Regular communication with UU team to ensure activities are aligned with institutional and enrolment goals
• Report regularly on outcomes of all activities related to the role and responsibilities, including relevant metrics and accurate data
• The candidate may perform other related duties as assigned.
• The position is preferable to be based in Bangalore or Mumbai, India and requires significant travel throughout the country, typically up to 40%, with flexibility as needed and to occasionally support virtual events outside of standard working hours. There will be requirements to travel to other neighboring countries within the region occasionally, including Middle East region, depending on the university needs and market movement

The candidate will engage in the following job relevant responsibilities including:

• Recruitment: representing the university at recruitment events (fairs, school visits, webinars, open days and counsellor events), communicating with prospective students, providing academic program information
• Partner Management: build visibility and trust with authorized in-region recruitment partners, delivering training and brand education to enable partners to recruit international students to UU, while ensuring the quality and credibility of application is met.
• Partner Development: Identify and cultivate strong relationships with international schools, local universities, and other feeder institutions.
• Application support: providing information to prospective students on the application process, including application deadlines, application requirements, procedures for submission etc.
• Alumni engagement: hosting alumni events to engage alumni
• Data collection: the candidate will be expected to document all leads and related activities in a consistent manner as required

KPIs

• Reports demonstrating regular, timely and consistent outreach and communication with prospective students, as well as activities and events
• Achieve application & enrollment goals set for assigned program

Key skills and experience:

Essential Criteria

• Undergraduate degree (or equivalent qualification or experience) and experience working in higher education, preferably in student recruitment, university representation, or a related role.
• Advanced English language skills, written and spoken.
• Willingness and ability to travel across India and internationally, including the Middle East region, as required.
• Strong business presentation, reporting, and professional communication skills.
• High levels of enthusiasm, self-motivation, and integrity, with the ability to work independently during extended travel.
• Strong problem-solving, organisational, and time-management skills.
• High attention to detail with the ability to produce clear and concise reports and strategies.
• Numeracy skills, including experience managing budgets and analysing basic data.
• Experience supporting international conversion or enrolment activities.
• Experience working with educational agencies across India and South Asia.
• Experience engaging with international students and higher education programmes.
• Experience promoting or supporting a diverse education product portfolio.
• Customer service experience and demonstrated ability to meet enrolment targets

Highly Desirable Criteria

• Postgraduate qualification or international higher education study experience.
• Experience working with universities, secondary schools, English language providers, or pathway institutions.
• Experience recruiting students from the Middle East region.
• Ability to communicate in a local or regional language.
• Experience collaborating across teams or with external partners.
• Experience using CRM systems, data management tools, and virtual engagement platforms.
• Proficiency in Microsoft Office, including Excel.
• Experience working with geographically and culturally diverse teams.
• Awareness of international education marketing considerations.
• Understanding of data protection and intellectual property principles.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.