Deliver process and SAP/ERP transformation engagements across P2P, R2R, OTC and FP&A.
Run current-state assessments: process diagnostics, maturity assessments, and benchmarking.
Elicit, analyze and document business requirements; perform fit-gap analysis of client needs against existing solution and roadmap capability.
Design future-state operating models and to-be processes, including simplification, standardization and re-engineering opportunities.
Define process governance, SLAs, KPI frameworks and continuous improvement mechanisms that scale.
Identify and size automation, agentic AI and analytics opportunities to reduce manual effort and operating cost.
Build business cases, investment proposals, value realization plans and transformation roadmaps.
Translate business requirements into functional specifications, business workflows, storyboards, mockups and UI flows for technology teams.
Support internal tool and asset development as product-side owner: release scope prioritization, wireframes, sample/scenario data, validation and solution reviews.
Manage project plans, governance cadence, risk and issue resolution, and status reporting to leadership.
Drive change impact assessments, stakeholder engagement and adoption of new processes, technologies and operating models.
Contribute to business development, proposals, thought leadership, capability building and knowledge management.
Mandatory skill sets:
Hands-on process depth in at least two of P2P, R2R, OTC or FP&A.
Demonstrated delivery experience in business process consulting, process design and improvement, SAP/ERP transformation.
Working knowledge of SAP ECC / SAP S/4HANA (FI/CO) or another leading ERP platform.
Exposure to process mining, modelling tools such as Signavio/Celonis etc. and BPM/EA toolsets such as ARIS, iGrafx, Lean IX.
Experience in AI CoE set up, agent deployment etc.
Ability to author business analysis artefacts: functional requirement specifications, business workflows, conceptual mockups and process documentation.
Proficiency in PowerPoint and Excel for executive-grade deliverables.
Structured problem solving with strong analytical and data-driven decision-making skills.
Stakeholder management and client-facing skills, including workshop facilitation with client process owners.
Outstanding written and verbal communication, with executive-level presentation ability.
Project management discipline: planning, prioritization, multitasking, high ownership and execution focus in a fast-paced environment.
Preferred skill sets:
Prior experience with a Big 4 or comparable consulting firm.
Lean Six Sigma Green/Black Belt.
Experience evaluating or deploying process mining/modelling platforms.
SQL and data quality/data management experience.
Applied experience with Agentic AI and automation solutions in delivery or process design.
Product owner exposure for internal tool development, including wireframing and backlog management.
Change management and team leadership or coaching experience (expected for Senior Associates).
