Implementation Retirement services

VOYA INDIA Overview

VOYA INDIA, formerly known as VFI SLK, is a technology-driven, business process transformation company, driving the evolution of the financial services customer experience through the art of technology, innovation, and human creativity. As a subsidiary of Voya Financial Inc, we are dedicated to delivering cutting-edge solutions to Voya's Health (employee benefits), Wealth (Retirement) and Investment Management Business. Our focus lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes. We are committed to fostering an environment that celebrates learning, growth and inclusivity while developing and deploying innovative and impactful solutions for Voya Financial Inc.

More information is available at : - www.voyaindia.com

Role:

Installation/ConversionSpecialist/- RS Implementation Job Description Profile Summary Under general supervision, the Installation/Conversion Specialist is responsible for converting clients plan participant data to in-house recordkeeping and payments systems.

Profile Description

Ensures complete and accurate assumption of participant records for new clients. This includes set up of new clients, conversion of existing balances from prior recordkeepers, proficiency in all aspects of reconciliation, compliance and services related to plans.

Coordinates and manages responses to client service requests during installation and conversion process. This is achieved through reconciliation of plan assets, report and statement production, communications with clients, and timeline creation and maintenance.

Capable of handling installation/processing of start up plans and standard takeover plans.

Works closely with managers and participates in team environment, assisting others and monitoring team progress.

Ensure all assigned work and tasks are completed in a timely manner.

Other duties as assigned. Knowledge & Experience

BS or equivalent experience

2 4 years defined contribution experience

Project management skills

Strong oral and written communication skills, strong leadership skills, ability to handle multiple priorities

Ability to work independently and in a team