About AbleCredit
AbleCredit has built a foundational AI platform to help BFSI enterprises reduce OPEX by up to 70% by powering workflows for onboarding, claims, credit, and collections. Our GenAI model achieves over 95% accuracy in understanding Indian dialects and excels in financial analysis.
The company was founded in June 2023 by Utkarsh Apoorva (IIT Delhi, built Reshamandi, Guitarstreet, Edulabs); Harshad Saykhedkar (IIT Bombay, ex-AI Lead at Slack); and Ashwini Prabhu (IIML, co-founder of Mythiksha, ex-Product Head at Reshamandi, HandyTrain).
About The Role
We are looking for an Implementation Manager to lead end to end onboarding and deployment for our customers. The role will own requirement gathering, solution configuration, stakeholder coordination, UAT, go live, and implementation success.
What You Will Do
- Own end to end implementation and onboarding for enterprise customers.
- Understand customer workflows, business requirements, operational challenges, and success criteria.
- Lead requirement workshops, solution walkthroughs, implementation planning, and stakeholder alignment.
- Configure workflows, questionnaires, user journeys, roles, rules, and customer specific setups.
- Coordinate integrations, UAT, pilot launches, production rollout, and post go live stabilisation.
- Work closely with Product, Engineering, Customer Success, and technology teams.
- Manage project plans, dependencies, risks, blockers, timelines, and delivery milestones.
- Troubleshoot functional issues, identify root causes, and coordinate timely resolution.
- Provide structured project updates, trackers, meeting notes, and escalation communication.
- Conduct customer training and ensure a smooth handover to Customer Success after go-live.
What You Need to Succeed
- 4-7 years of experience in SaaS implementation, product implementation, solution consulting, technical account management, or enterprise onboarding.
- Experience working with banks, NBFCs, HFCs, fintech companies, or enterprise SaaS customers.
- Strong understanding of lending workflows, onboarding journeys, credit processes, or financial services operations.
- Basic understanding of APIs, JSON, webhooks, integrations, data flows, and SaaS configurations.
- Ability to translate business requirements into clear implementation and technical actions.
- Strong project management, stakeholder management, problem solving, and escalation management skills.
- Structured written and verbal communication.
- Comfortable managing multiple complex implementations in a fast paced environment.
- Willingness to travel for customer workshops, launches, or go live when required.
Skills:- Onboarding, Planning, Project coordination, Product configuration, System integration, Stakeholder management, Saas implementation, API, JSON, Webhooks, Workflow configuration, BFSI, Fintech, NBFC, Implementation, product implementation and implementation planning
