Implementation Engineer (Senior/Lead, US Market)

Everstage is a fast growing B2B SaaS enterprise product startup founded in 2020 by Siva Rajamani (Freshworks alum) and Vivek Suriyamoorthy (D.E.Shaw alum) in the Sales Performance Management category.

We have raised $45M USD in funding so far with hundreds of customers, including Fortune 500 companies and a dozen+ large publicly-listed companies. Everstage is a global leader in Sales Performance Management solutions, rated 4.9/5 by Gartner and G2 (based on 1500+customer reviews).

In the last fiscal year, we achieved 4x revenue growth in a tough market. Thanks to the rapid early traction and customer love. Want to know more about working at Everstage Read why our employees love it here on Glassdoor.

Job Description

• Engage with Customers to map out current processes.
• Solution the Everstage product to meet with the unique requirements of the Enterprise / Large-Enterprise customers.
• Determine input data required from various departments on the customer's end.
• Draw out implementation plans, timelines and provide regular updates to customers during implementation.
• Configure customer instances and implement Compensation Plans for the required roles.
• Provide onboarding assistance and training to customer admins and payees.
  
  

Requirements

• 3-6 yrs of experience in a relevant customer facing role for North America/ EU/ AUS regions.
• Excellent Communication Skills.
• Understanding of product integrations and APIs.
• Strong mathematical aptitude.
• Experience in handling enterprise customers.
• Proficient with SQL, Excel & Data Transformation.
• Comfortable in handling implementation projects independently.
  
  

Good to have

• Basic understanding of variable compensation models.
• Experience of managing complex implementations.
• Startup experience.
  
  

(Work from Office - Hyderabad/Chennai)

Timing: 4-1am IST