Immediate Hiring| Customer Support| WFO| Bangalore| 6 months+

Job Tittle: Executive-Customer Support

Location: Bangalore (HSR Layout).

Experience: 6 months+

Employment Type: Full-Time

Job Description:

• Manage and respond to helpdesk emails, calls and customer queries in a timely manner.
• Track, follow up and ensure closure of pending queries within the defined TAT.
• Coordination with internal teams towards resolving customer queries.
• Prepare the weekly and monthly report
• Generate the analytical reports on customer queries received through calls and emails, identifying trends and areas for improvement.

Requirements and Key Skills:

• Any graduates or postgraduates
• Minimum of 1-2 Years of experience in customer service desk
• Strong Verbal and written communication skills.
• Work from Office.

Website:https://www.cielhr.com

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