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About Us:
HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 800+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.
With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 8+ locations and a recent addition in Poland, we're in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.
Role: Value Consultant (Levels I, II, & III)
Location: Hyderabad, India
Department: Consulting
The Value Consultant is a high-impact role at HighRadius focused on ensuring our Fortune 1000 clients realize the maximum ROI from our AI-powered products. You will move beyond initial implementation to perform Health Checks and Automation Optimizations, identifying why a client's automation might be underperforming and logically designing the configuration changes needed to fix it.
Focus: Execution of automation improvements for simple engagements.
Proactive Health Checks: Monitor the Value Dashboard to identify Red accounts (where automation is down by 20%). Prepare data-driven decks for clients highlighting improvement areas.
Performance Analysis: Conduct detailed health check reports identifying top categories for automation improvement and calculating the potential % increase.
Technical Execution: . Configure and validate automation rules.
Manage the UAT (User Acceptance Testing) process and obtain client sign-off.
Perform environment cloning (LFUs and rules) from UAT to Production.
Internal Collaboration: Work with Product and Technical Consultant (TC) teams to resolve dependencies and ensure timely delivery.
Focus: Managing complex engagements (High ARR, Multi-ERP environments, Multiple products, and Integrated Receivable scenarios).
Complex Solutioning: Analyze multi-ERP data sets to identify systemic automation bottlenecks across diverse business units.
Impact Modeling: Define the specific business impact (ROI) of proposed improvements and estimate the effort and duration required for execution.
End-to-End Ownership: Act as the primary point of contact for the client during the optimization project, providing regular updates on delta changes and value delivery.
Focus: Strategy, Business Case Development, and Escalation Management.
Strategic Prioritization: Review and approve the list of accounts prioritized for health check qualification across the team.
Business Case Leadership: Present formal business cases to client executives align on pricing and ROI expectations for optimization projects.
Stakeholder Management: Serve as the first point of escalation for project risks and manage high-stakes client interactions.
Project Operations: Coordinate with Data & Technology Associates (DTA) for opportunity creation and Change Order (CO) signing.
Resource Planning: Initialize and manage projects within RocketLane to track execution findings and team capacity.
Education: Bachelor's or Master's degree from a premier institute (IIT/NIT/BITS or equivalent) is highly preferred.
Experience: 1-6 years of experience in Professional Services, Consulting, or ERP Implementation (SAP, Oracle, NetSuite).
Analytical Rigor: Ability to analyze large data sets (via SQL or Excel) to find the why behind automation drops.
Domain Knowledge: Familiarity with the Order-to-Cash (O2C) or Accounts Payable (AP) cycle is a significant advantage.
Communication: Strong ability to build rapport with North American and European clients and translate technical configurations into business value.
What You'll Get
Job ID: 136215651