Identity Security Operations Engineer

JOB DESCRIPTION

RESPONSIBILITIES

• Engineer, implement, and support Privileged Access Management services across enterprise environments.
• Onboard applications, systems, credentials, and roles into PAM platforms.
• Design and maintain secure, scalable, and automated access control solutions.
• Support enterprise IAM technologies including Microsoft Entra ID, Privileged Identity Management (PIM), and related services.
• Apply Site Reliability Engineering (SRE) practices to enhance platform availability, resiliency, and operational excellence.
• Develop automation solutions using scripting and API integrations.
• Monitor platform health using observability and monitoring tools such as Dynatrace and Splunk.
• Investigate and resolve security, reliability, and operational incidents within established service level agreements.
• Participate in infrastructure upgrades, testing, deployments, and change management processes.
• Develop and maintain Disaster Recovery and Business Continuity plans.
• Collaborate with global teams, customers, and vendors to resolve technical issues and improve platform services.
• Maintain technical documentation, operational procedures, and security standards.
• Support continuous improvement initiatives focused on security, automation, and service reliability.

QUALIFICATIONS

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 5+ years of overall IT experience.
• 2+ years of Security Engineering, Security Operations, IAM, or PAM experience.
• Experience with Windows and Linux administration.
• Experience supporting cloud, hybrid, or on-premises infrastructure environments.
• Basic scripting and automation experience using PowerShell, Python, Bash, or similar tools.
• Strong troubleshooting and incident management skills.
• Strong written and verbal communication skills.

Preferred Qualifications

• Experience with BeyondTrust, CyberArk, or other enterprise PAM platforms.
• Experience with Microsoft Entra ID, Entra Privileged Identity Management (PIM), and Intune.
• Knowledge of Azure and Google Cloud IAM services.
• Experience with Splunk, Dynatrace, or other monitoring and observability tools.
• Experience with DevSecOps, Infrastructure as Code, and CI/CD practices.
• Experience with OpenShift, VMware vSphere, SQL Server, Oracle, or Teradata.
• Experience working in a globally distributed team environment.

• Familiarity with Agile methodologies and Jira.

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