Job Summary:
The IBM Tivoli Netcool/OMNIbus Administrator is responsible for installing, configuring, managing, and supporting the Netcool/OMNIbus platform to ensure real-time fault management and event correlation across IT infrastructure. This role helps maintain high availability and performance of monitoring systems and supports incident response and root cause analysis.
Key Responsibilities:
- Install, configure, and administer IBM Tivoli Netcool/OMNIbus and related components
- Develop and maintain ObjectServer, probes, gateways, and automation rules
- Configure event correlation and deduplication policies for efficient event handling
- Integrate Netcool with other ITSM and monitoring tools such as Remedy, Moogsoft, or Splunk
- Monitor the health and performance of the Netcool infrastructure
- Troubleshoot and resolve issues related to event processing and integration
- Maintain and update Netcool configurations and system documentation
- Support patching, upgrades, and version control of the monitoring environment
- Collaborate with network, application, and support teams to align alerting with business needs
- Ensure compliance with security and change management policies
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3+ years of experience in IBM Netcool/OMNIbus administration
- Strong knowledge of Netcool components: ObjectServer, Web GUI, Probes, Gateways, Impact
- Experience with creating rules files, trigger scripts, and filters
- Familiarity with UNIX/Linux environments and shell scripting
- Good understanding of network and infrastructure monitoring concepts
- Excellent troubleshooting, documentation, and communication skills
Preferred Qualifications:
- IBM Certified Deployment Professional – Netcool/OMNIbus or related certification
- Experience with ITIL-based operations and integrating with ITSM tools
- Familiarity with Tivoli Network Manager (ITNM) or Netcool Impact policies
- Experience with SNMP, Syslog, and log file parsing
- Exposure to cloud and hybrid infrastructure monitoring
