IBM Consultant

• Design, develop, and deploy IBM Case Manager solutions using IBM Cloud Pak for Business Automation (CP4BA) – Workflow on Azure Red Hat OpenShift (ARO).
• Configure and customize IBM Case Manager workflows, case types, and security models within CP4BA.
• Integrate IBM Case Manager with other CP4BA components (such as FileNet, Business Automation Workflow, and Automation Decision Services).
• Implement containerized deployments of IBM Case Manager on ARO, ensuring scalability, performance, and security.
• Develop REST APIs, event-driven integrations, and microservices for case management automation.
• Troubleshoot and optimize IBM Case Manager performance in a Kubernetes/OpenShift environment.
• Collaborate with DevOps teams to implement CI/CD pipelines for IBM Case Manager deployments.
• Provide technical guidance on IBM CP4BA Workflow best practices, including case design, process automation, and user experience enhancements.
• Work with stakeholders to gather requirements and translate them into scalable case management solutions.

Required Skills & Qualifications:

• 7+ years of experience with IBM Case Manager (on-prem or cloud).
• Hands-on experience with IBM Cloud Pak for Business Automation (CP4BA) – Workflow.
• Strong knowledge of Azure Red Hat OpenShift (ARO) or OpenShift Container Platform (OCP).
• Experience deploying and managing IBM Case Manager in a Kubernetes/OpenShift environment.
• Proficiency in Java, JavaScript, REST APIs, and microservices architecture.
• Familiarity with IBM FileNet P8, Business Automation Workflow (BAW), and IBM Content Navigator.
• Understanding of DevOps practices, CI/CD pipelines (Tekton, Jenkins, ArgoCD), and GitOps.
• Knowledge of IBM ODM (Operational Decision Manager) is a plus.
• Strong problem-solving skills and ability to troubleshoot complex issues in cloud environments.
• IBM Certified Solution Developer/Architect for Cloud Pak for Business Automation (preferred).

Nice to Have:

• Experience with Azure cloud services (AKS, Azure Storage, Azure AD).
• Knowledge of Agile/Scrum methodologies.
• Familiarity with IBM Watson AI/ML integrations for case management.