Job Description

Job Title - Instructional Design – Senior Manager - T&O- (S&C GN)

Management Level: 6 – Senior Manager

Location: Gurugram, Bangalore, Mumbai, Pune, Hyderabad, Kolkata and Chennai

Must have skills: AI-enabled talent solutions; talent and learning strategy design, stakeholder management; solutioning; project management, platform transformation adoption,

Good to have skills: Change Management, Talent Management Thought Leadership, Learning Technology, Prompt Engineering and AI Agent Design, Digital HR Literacy, Industry/Domain specialization

Job Summary:

As a Talent & Organization (T&O) professional in the S&C Global Network, you'll partner with clients across industries to shape workforce strategies, enable AI-driven transformation, and deliver innovative talent solutions. You'll help organizations navigate change, optimize talent ecosystems, and build capabilities that define the future of work. This role is at the intersection of strategy, technology, and human potential helping clients unlock agility, embed intelligent solutions, and build future-ready capabilities. If you're passionate about driving innovation and creating talent ecosystems that thrive in the age of AI, this is your opportunity to make an impact.

Roles & Responsibilities

Lead talent development strategy initiatives for large-scale and niche business transformation programs, leveraging AI-enabled tools and insights.
Design and implement workforce enablement strategies aligned with client business objectives, driving agility, innovation, and measurable impact.
Collaborate with senior leadership to define talent priorities, identify capability gaps, and co-create AI-powered solutions for workforce optimization.
Partner with clients to design and implement workforce enablement strategies aligned with client business objectives, driving agility, innovation, and measurable impact.
Oversee project delivery, ensuring scope, budget, timelines, quality, and risk management are effectively handled; monitor impact and recommend data-driven enhancements.
Demonstrate strong stakeholder management across internal and external networks, influencing decisions and fostering collaboration.
Drive AI adoption in talent processes to enhance workforce effectiveness.
Manage multiple talent development programs for global clients across the portfolio, ensuring alignment with strategic goals and organizational resilience.
Support practice leadership in building high-performing, future-ready teams, ensuring resources and capabilities are in place.
Lead business development efforts by shaping proposals, cultivating client relationships, and positioning AI-enabled talent solutions as differentiators.
Champion organizational initiatives that promote adaptability and agility, aligning with evolving market and technology trends.
Be recognized as a thought leader in talent strategy and AI-driven transformation, bringing fresh perspectives and expertise in emerging technologies.

Professional & Technical Skills:

Education: Graduate/Post Graduate
Proven experience in designing and delivering innovative talent transformation strategies for global clients

Preferred Experience:

Strong foundation in Talent Strategy, Workforce Transformation, and Organizational Effectiveness, with exposure to AI-powered tools and analytics.
Expertise in Human Performance Optimization, Instructional Design, and Capability Development, with a focus on driving measurable business outcomes.
Familiarity with Operating Models and Continuous Improvement frameworks, such as Agile, Lean, and Six Sigma.
Experience in building agile, data-driven talent ecosystems and leveraging technology to enhance workforce performance.
Proven ability to operate in global, complex environments, collaborating across cultures and geographies to deliver scalable solutions.
Desirable Professional Background - MA/Diploma in Instructional Design or MA in Learning Sciences, Cognitive Science, MBA, PMP certification
15+ years of expertise in talent development strategy, workforce transformation, and technology-enabled solutions, driving measurable business impact.
8+ years of proven leadership in managing large, diverse teams and delivering talent and performance management programs for global clients aligned with growth objectives in complex, matrixed environments.
Strong background in consulting and advisory roles, shaping scalable talent solutions and embedding AI-powered insights into decision-making.
Deep understanding of human performance optimization, competency frameworks, and capability development, with experience in designing agile, future-ready learning programs.
Collaborative experience in change management, talent strategy, and organizational effectiveness, leveraging data-driven approaches.
Demonstrated success in building strategic business relationships, identifying opportunities, and driving business development through innovative talent strategies.
Experience in digital and technology transformation adoption programs, leadership development, and behavioral capability building at scale.
Proven ability to lead agile programs in fast-paced environments, ensuring adaptability and responsiveness to evolving business needs.
Strong track record in solution design and consulting, including proposal development, financial modeling, and client presentations.
Exposure to advanced technologies and analytics for talent optimization, including innovative applications of digital platforms and intelligent automation.
Excellent interpersonal skills with Business leaders, team members, and vendors.
Empathetic leader with expert communication, mediation, influencing, and coaching skills.

May be a little too much to expect every SM to understand and apply this.

Updated

This can be construed to be soliciting internal cap dev lead type of experience. Are we looking at that

Would suggest modifying it to ask for experience in talent and learning strategy design and dev experience with global clients – that has to be proven experience.

Updated

This is again indicating we are looking for internal cap dev type of experience. May want to change the verbiage to explicitly call out experience working with global clients.