About Thrillophilia
At Thrillophilia, we create memories, adventures, and experiences that stay with our customers forever. But what truly makes us special is our people-first culture. Every employee matters, every voice counts, and every concern deserves attention.
This is where you step in.
The Role
We're looking for a Grievance Specialist (HR Specialist) for our Specific Line of Business/HR LOB in Jaipur. You'll be the trusted go-to person for employees, ensuring their concerns are heard, addressed, and resolved effectively. Your work will directly impact employee trust, engagement, and overall organizational health & culture.
What You'll Do
- Serve as the first point of contact for employee grievances and concerns within the LOB.
- Investigate, analyze, and resolve issues with confidentiality, empathy, and fairness.
- Partner with business leaders and HRM to implement solutions and prevent recurring issues.
- Maintain records and report trends to identify areas for improvement in policies, processes, and employee experience.
- Provide guidance to employees and managers on grievance policies, conflict resolution, and workplace ethics.
- Contribute to a culture where employees feel safe, valued, and heard.
What We're Looking For
- 35 years of experience in HR generalist or employee relations with exposure to grievance handling.
- Strong interpersonal and communication skills approachable, empathetic, and professional.
- Ability to investigate, analyze, and mediate conflicts effectively.
- High level of confidentiality and integrity.
- Comfortable working in a fast-paced, 6-day work environment with multiple stakeholders.
- Passion for people, culture, and creating a positive workplace.
Why Join Us
- Be the voice for employees in one of India's fastest-growing travel experiences companies.
- Directly impact engagement, retention, and a positive work culture in your LOB.
- Work with a young, dynamic, and passionate team that values ownership and innovation.
- Gain exposure to multiple HR functions and hands-on problem-solving.
If you care about people, thrive on solving challenges, and want to make a real difference in employee experience this role is for you!
